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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really happy with this purchase, I own a ps4 and decided to purchase the pro, you can definitely see the difference in most games, however you I highly recommend that you also purchase/own a 4k tv so you can take full advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming system that gives great definition on high def tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is the best console in world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 so much better than Xbox, buy sony today! Its the good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade even for 1080p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console for 1 reason only and thats for BF1. The benefits of the pro for this game are great! Higher resolution textures, higher LOD, more consistent frame rate, and overall better experience and this is all on a 1080p tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If ever there was a Playstation to be played, this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price, great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is a strong platform and the Holiday pricing was great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this PS4 pro over the Xbox just because the price difference an just wanted to try a different console an I really like it alot. Graphics are good. Game play experience is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the PS4! Had to put the Xbox one aside ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love the PS4 pro .. it’s everything you can imagine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This brand always continues to be cutting edge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Market research customer reviews I’m just playing information always encourages to be back to top-of-the-line more experienced value for dollar and a great source of entertainment!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so used to playing xbox, but played playstation years ago and boy have i missed it. Kinda glad i waited to get this version of ps4. The picture is beautiful. I got a good deal too both a Sony 4k tv and ps4 pro for a thousand bucks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a game console. That is what I use it for and it works great. 4K HDR is beautiful with the enhanced games. Don't care that it doesn't have a 4k player as it is a GAME console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson said that it is working very well and him like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a PS4 slim. Great upgrade if you have a 4k display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Games and services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New games are coming out and my daughter wanted for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great but not as good as the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would be revolutionary but instead its just good. Its amazing playing the games in 4k but it either lets you choose between 4k 30fps or 1080 60fps. If you never owned a PS4 then I would get this because you will be amazed but if you already have a PS4 I don’t think its worth buying a new PS4 pro becayse its similar. Its probably slightly better. If a PS4 is a 7/10 the PS4 pro is a 8.5/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Xbox One. I enjoy it so much more, great system!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this console to compliment my Samsung 4K HDR tv. It is a great upgrade from the regular PS4 and Xbox One S. Console is very quiet and the graphics in pro enhanced games are the best I've seen from a console. Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would recommend this product highly. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade, has great graphics. You need to make sure that whatever you plug the HDMI into that you turn your deep color mode on the tv. Games are upgraded or are 4k. Battlefield 1 looks awesome. My blu ray movie look better too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My first PS4 console. Glad I waited for it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently retired and was looking to upgrade my old PS3 with the PS4. I decided to wait until the PS4 Pro came out and was glad I did. We also upgraded our old 1080p TV to a newer 4K unit. Setup was easy and the games look fantastic.

    I would recommend this to a friend