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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 12,813 reviews
  • Rated 5 out of 5 stars

    If you're a pro, you must get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Sony 55" 4K HDR TV / Pro bundle, it was way worth it. The combo together play my games flawlessly! The TV itself did a good job w/ the upscaling to 4K, but the PRO is wonderful for the PS VR. I suffered pretty bad motion sickness from Driveclub VR when I initially played it on my original PS4. With the PRO, I did not feel any motion sickness with an hour of play time, where as the with the OG PS4, I felt it within 10 minutes. All of the VR games were smoother and you will see a slight graphics upgrade. TLDR: I did a lot of research debating if I should upgrade or not. If you do not have a 4K TV or PS4 VR, save your money or wait till the price drops unless you just want the best Sony console out there and have $399.99 + tax to dish out. Still happy with my purchase though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat console on the market right now! Great price! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goes well with a 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing on a 4K hdr tv. Loads games faster than ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in great condition opened played it and it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system has a lot of fun exclusives, recommend nioh, horizon zero dawn, uncharted 1-4 and the show. No 4K blu ray player but not a huge deal. Games look great and it seems to hold frame rates better than the original PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say? It's a PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second PS4 Pro. Got this one bundled with the psvr at a bundled price. My launch day ps4 and 1st ps4 pro are going strong. The price was right and happy with the Playstations so bought this for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I own a couple pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one project running a ark server 24/7 and runs perfectly. Server run very smooth with over 30ppl on it. The second ps4 pro I have is the one I game on and I love my pro. I can notice performance increase from standard.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The most powerful game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game console is the most powerful game console ever produced, and you can understand it while start playing it. Moreover, If you have a TV with 4K screen resolution and HDR support, a perfect image is waiting for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty good. I have played a lot of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard to find, thanks to a specific geographical lo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got lucky and found this at a reasonable price,(don't go to Amazon because third party sellers have overrun the market with used trash. Runs excellent and love the extra storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice console. I recommended it for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My teenagers love the PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love the improvements from the PS4 to the PS4 Pro

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Upgrade from the Standard PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is clearly the best of the ps4 devices and it shows. The graphics are better, framerates are better, and overall the system feels better. I cannot believe how good games look for just 100 dollars more. Superb device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for a United Way auction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very popular, proved to be a very successful auction item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my nephew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave it to him as a birthday gift, he loves playing on it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS4 Pro for my boyfriend as a birthday present as his old ps4 had lower quality graphics and barely any storage left. I didn’t see the hype at first but i now see the quality is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a ps4 normal and this pro with the 4ktv I also bought from best buy is ridiculous. Great visual upgrade playing in 4k. Would buy again... but ps5 is coming soon so prolly not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't Own a PlayStation Console Till Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the purchase has been a nice complement of features and built-in storage and overall cost of buying games. The Best Buy employee was extremely helpful with the transaction and I am extremely satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service. Great Xmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade if you already have a 4K TV.

    I would recommend this to a friend