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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 12,813 reviews
  • Rated 5 out of 5 stars

    PS4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market and great exclusive games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Upgrade for the 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is a definite upgrade from the standard PlayStation. Only really worth it for those who have a 4K tv or PS VR. VR seems to run a little smoother on the pro. Everything you would expect from a PlayStation system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and besuty product I recomendate Im very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good investment if you wanna have a good time

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Exceptional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play in 4K has been so amazing! I definitely recommend playing Horizon Zero Dawn if you have a 4K TV and the Pro because the graphics are exceptional!! Plus, that game is super amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're still on PlayStation 2 or 3, you'll want to upgrade to 4. Great graphics and responsiveness. And for people who like to play on-line with others, PlayStation has you covered.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GREAT UPDATE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like it very much a little bit faster than the previous model the non pro one on the menus, in games it depends on the game. ( if they optimized it for the pro or not) , so far so good no complains at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s my first play station and I am really enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS4 Pro in May 2018, and a year later, it still runs as well as can be expected from a PlayStation or Sony product. I've had no issues at all with the product. However, I hope the new iteration Sony has planned will do something about cooling and ventilation. It's not as loud as the PS3, but its noise is still equivalent to having a small fan running. And it definitely heats up a small room such as an office or bedroom. After a long session of playing, three or four hours, the room is way too warm to sleep comfortably. Hopefully, this is improved in the next generation. Otherwise, it's such a great product with plenty to offer both gamers and nongamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys wanted this system for Christmas awesome buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Christmas present soooo I hope it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've been waiting to get this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting to get this!!! Love it. PS4 rocks!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Scorpio who?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that the Scorpio specs came out..it made me go buy a PS4 Pro. It's great. The wifi is way better now and all my games play in 4k. Who cares about 4k Ultra Hd bluray? You can't even notice a difference anyways. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the upgraded PS4. Graphics excellent on 4K tv

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Extremely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a friend, and they really are enjoying it. It came right on time in their words, and they love it so much, they aren't thinking of the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this console to replace a 3-month old slim that perished when our house burned down. I chose to upgrade to Pro for the 1tb. My loves are super serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had a XBox and sold it to get a PlayStation 4. So he gave me the money and I pay the rest. This PS4 is so much better then the XBox. In every way, WE LOVE IT❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games are amazing and the system works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great picture and graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is so nice. Very good graphics and picture. The wifi part of it is amazing and if you want to remotely use it you can and you can also play online with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my ps4 for the pro because I was upgrading to 4k and wanted my having to make the upgrade as well. The picture is amazing and the extra hard drive space is amazing. Well worth it if you are upgrading to 4k.

    I would recommend this to a friend