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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games are amazing and the system works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my ps4 for the pro because I was upgrading to 4k and wanted my having to make the upgrade as well. The picture is amazing and the extra hard drive space is amazing. Well worth it if you are upgrading to 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very happy with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing on my Samsung js8500. Takes great advantage of 4K and HDR. Would for sure recommend. But only if you have a 4K large screen with HDR to truly take advantage of it. If not stick the the PS4 slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO GET ONE NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a playstation since the early ps2, went to microsoft because it felt like all my friends did, and then picked one of these up after being talked into destiny 2 by a friend and being EPICALLY disappointed with microsoft's E3 delivery and project scorpio...I don't have a 4K tv yet, but I dont need one to know that this powerhouse fantastic. and not to mention the sick lineup of exclusives we all have to look forward to. On paper, this thing may not boast as big as the xbox one x later in 2017 but what's all that power if you don't have any good games. Playstation has games, amazing games. This thing plays as sexy as it looks, and i don't thing ive touched my xbox or 3ds or steam since i picked it up. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for gaming and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my ps4 pro at a discount! Easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been waiting a long time for a PlayStation 4 !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really well designed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Nintendo consoles and X-Box consoles. This PlayStation Console is my favorite. I like the "Home Screen" layout and ease of use ... simple. Some of the Nintendo stuff is simply overdone. I am an older gentlemen, so I acknowledge the fact that I should have given up game-playing 25 years ago!! :) So I like the aesthetics of the PlayStation box ... nice sleek design that doesn't scream "hey, I'm a video game console" ... looks professional. This is probably trivial, but I like the design of the pro-controller with the thumbsticks being symmetric (along the same line) versus X-Box controller with one thumbstick "higher" than the other. Simply a personal preference, but something I noticed and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really worth the money. Many apps that all have purposeful functions, everything’s easy and clear. The 4K HDR is also absolutely AMAZING. Do yourself a favor and buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected from Sony and much much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprise for husband. Something different this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent games. Good price.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product bought first time love playing this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice niceeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade from the first edition 4. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system with a lot of application options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to play video games and also to watch movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does make some solid products, but they also are known for charging premium prices. With some products this is more evident than others. I've been playing some 4k game titles on the PS4 Pro and they look fantastic. I started looking for a used PS4 Pro, but then decided just to buy new. To play games in 4k HDR is an immersive experience and, if you can fork out the extra $100 over the standard PS4, it's worth it, in my opinion. I don't use a game console to watch any kind of DVD, so when I bought this I was not concerned whether or not it could play 4k movie titles (it can't). Some will judge it based on that inclusion and say it's not worth the price, but it's a solid gaming console without the ability to play 4k movie titles.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphic is awesome. Much more detail and smooth compared to the regular PS4. Also apps are easy to use and now I don't use app on my smart TV anymore (although it is samsung and it is okay most of the time).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Huge difference in gaming performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to upgrade to a Pro and what a difference. Very smooth and amazing performance overall. If you have a PS4 or a slim and are debating on upgrading. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    HDR is great with my SUHDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console brings out the details of your current games. You can appreciate the details of the background vs PS4. Both great consoles, though. I still have OG PS4

    I would recommend this to a friend
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