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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 12,813 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Makes the Graphics Pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a PS4 Slim and on my 4k tv it looked a bit off. Got the Pro and it made a world of difference. If you've ventured into the 4k market, this is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A nice upgrade from the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my new Sony 4K TV along with the new Spider-Man game. Being able to play games in 4K HDR is amazing! The new Spider-Man game looks so real and lifelike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console if you own a UHD/HDR compatible TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro itself is what you would expect from a Sony flagship console. It functions largely the same as the previous iteration with the welcome enhancement of 4K or UHD and HDR video output. This is, however, only noticeable on UHD/HDR TVs. If your current set is only standard HD (1920x1080) the extra horsepower needed to output in the higher resolution of UHD isn't going to be very noticeable, outside of some faster load and install times. The standard 1TB hardrive is a great feature but given how easy it is to swap that out in the previous iteration, that shouldn't be the sole selling point here if you own a standard HD TV. Overall great console with razor sharp visuals if you have the TV to display it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Definitely glad I purchased when I did because they were hard to find. I game quite frequently and this meets my needs

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Playstation remains best game console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is an excellent gaming console with excellent graphics, although the location of the start and select buttons is annoying and sometimes the screen capture feature doesn't seem to work properly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own two other ps4s but I had to have the 4k pro with the new serial number. The fan is silent, no more crazy loud fan system. This is a great gift for any Sony fan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great gaming console. Little difficult at the beginning setting up profiles and figuring out how to install / upload games. But love the use of it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks great, lasted so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a while, traveled with it and everything. Holds up well, beautiful picture. Some games make it sound like it's taking off into space, but its a fine console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play video games everyday and it was worth upgrading from the first generation ps4 to the ps4 pro. The graphics are a whole lot better and the gameplay is a lot smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K OOMPF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is more expensive than the normal PS4 version, but with the extra cost comes extra oompf. If you own or are planning on buying a 4K TV then don't think any further, just buy the PS4 PRO. All games now are coming either 4K ready or are being updated to be 4K compatible. It's a beast. I'm not gonna go into if it's better than the Xbox One because I believe both are good consoles (except for the fact that the PS4 is better jk lol bst) but being able to game in 4K is amazing. The difference isn't subtle and if you have an HDR ready TV then you're really in for a surprise. I've owned Playstation since the first one but they've taken it to a whole different level with 4K gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the upgrade! Pro is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haters might say there’s no difference but that’s cause they don’t own one. I literally just upgraded from the regular and the graphics are awesome! Don’t hesitate just get it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the console and Best Buy had the best deal. I have no regrets. The graphics are awesome on my 4K TV and the streaming apps are just a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent console. I upgraded from the regular system. Got a 4k tv setup, so wanted to get the most out of it. Love the picture quality. Would recommend if you have a 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good 4k TV support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an avid play station fan but the PS4 Pro was pretty good, We have a Samsung 4k TV that paired well with it, Games play smooth and has became a core console in our house hold. We did have to go through the setting to setup 4k properly but overall not that hard.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Playstation Pro. Youtube works so much better on it than on the PS3. I have only recently started playing The Last Of Us and can definitely see the difference. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Totally Worth the Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading times are faster and no freeze lags at all. Do yourself a favor and get the upgrade. Sell your old one to help pay and bam, quadruple the power and speed with double the hard drive space. Worth.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great graphics and loading times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation 4 pro. It's such a great product. The picture is so crisp and clear for those games that are enhanced for it. And the loading times are shorter even. It's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great System, Headace getting it to work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do notice the improvement from the standard PS4. Faster loading better graphics when a game has pro support for 2d and VR gaming. Main problem is getting the 4k to display on my TV. Took about 3 hours of searching online and restarting my PS4 in safe mode MANY MANY times before I actually got it work, but let me tell you that once I did get it to work the improvement was definitely noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This is the only system of this generation that an

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only system this generation that anybody needs. All your needs will be met. PS4 pro has the greatest games and graphics for the cost as compared to Xbox one X

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall a Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought PlayStation 4 Pro for my husband as an early Christmas gift and he loves it! He mostly plays Minecraft on it, and it is wicked fast and there is just nothing wrong with it. Highly recommend it!

    I would recommend this to a friend