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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A nice upgrade from the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my new Sony 4K TV along with the new Spider-Man game. Being able to play games in 4K HDR is amazing! The new Spider-Man game looks so real and lifelike!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is the way to go. I’d say when the price drops because of the PS5. Get the PS4 Pro instead. It’s 4K, plays all the same games, and cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this ps 4 and the graphics are awesome. I recommend this and you will enjoy this system...we not only use for gamong but we also use it as a blu ray for movies.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Threw a solid state drive in this beast and it is amazing. Load times are nothing and it games really well. The super sampling is great for 1080 gaming.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Makes the Graphics Pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a PS4 Slim and on my 4k tv it looked a bit off. Got the Pro and it made a world of difference. If you've ventured into the 4k market, this is absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K OOMPF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is more expensive than the normal PS4 version, but with the extra cost comes extra oompf. If you own or are planning on buying a 4K TV then don't think any further, just buy the PS4 PRO. All games now are coming either 4K ready or are being updated to be 4K compatible. It's a beast. I'm not gonna go into if it's better than the Xbox One because I believe both are good consoles (except for the fact that the PS4 is better jk lol bst) but being able to game in 4K is amazing. The difference isn't subtle and if you have an HDR ready TV then you're really in for a surprise. I've owned Playstation since the first one but they've taken it to a whole different level with 4K gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own two other ps4s but I had to have the 4k pro with the new serial number. The fan is silent, no more crazy loud fan system. This is a great gift for any Sony fan

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Totally Worth the Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading times are faster and no freeze lags at all. Do yourself a favor and get the upgrade. Sell your old one to help pay and bam, quadruple the power and speed with double the hard drive space. Worth.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Playstation Pro. Youtube works so much better on it than on the PS3. I have only recently started playing The Last Of Us and can definitely see the difference. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great System, Headace getting it to work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do notice the improvement from the standard PS4. Faster loading better graphics when a game has pro support for 2d and VR gaming. Main problem is getting the 4k to display on my TV. Took about 3 hours of searching online and restarting my PS4 in safe mode MANY MANY times before I actually got it work, but let me tell you that once I did get it to work the improvement was definitely noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall a Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought PlayStation 4 Pro for my husband as an early Christmas gift and he loves it! He mostly plays Minecraft on it, and it is wicked fast and there is just nothing wrong with it. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this system I already owned a Ps4. I bought this because I have a 4k TV. Hooking this up to it does wonders for the graphics. They are quit a bit another than the standard Ps4 system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks great, lasted so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a while, traveled with it and everything. Holds up well, beautiful picture. Some games make it sound like it's taking off into space, but its a fine console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Entertainment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 pro console is the one stop for all entertainment needs. From playing video games to streaming movies in Netflix. Graphics are better than all previously own PlayStation consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 online purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the PS4 online. The ordering was fast and easy. It was delivered to my home the next day, one day earlier than originally expected. The graphic are outstanding!! Worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games that received a pro patch look great. 4k videos on YouTube look beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent console. I upgraded from the regular system. Got a 4k tv setup, so wanted to get the most out of it. Love the picture quality. Would recommend if you have a 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the upgrade! Pro is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haters might say there’s no difference but that’s cause they don’t own one. I literally just upgraded from the regular and the graphics are awesome! Don’t hesitate just get it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great graphics and loading times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation 4 pro. It's such a great product. The picture is so crisp and clear for those games that are enhanced for it. And the loading times are shorter even. It's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play video games everyday and it was worth upgrading from the first generation ps4 to the ps4 pro. The graphics are a whole lot better and the gameplay is a lot smoother.

    I would recommend this to a friend