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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Christmas gifts I gave this past year and they are loving it more and more everyday!!!! The quick updating and loading of the games, the pre-loading and the graphics are top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ony - PlayStation 4 Pro Console - Jet Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have almost every game system back to the early 80's and have been waiting to get the ps4 when new GOD OF WARS come out. well it did and worth the wait. PRO ps4 worth the extra $$

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics when paired with my Sony 4K TV. Also...my blue-rays looks even better with the upscale feature. Wish it had a 4K player bit I understand streaming is the future. 4K Netflix nice also...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    GREAT GRAPHICS AND FUN FOR THE WHOLE FAMILY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints for this console. The controller is great quality and there have been no issues with the headphone jack or the charging port. Great product and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming system. The picture quality is beautiful. The pro does speed up the processing and living in a rural community that is much needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    PS4 Pro gives me 4K and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a regular PS4 and wanted to upgrade since i have a 4K TV now. The 1 TB drive is awesome, the processor speed is awesome. The only drawback (reason for 4 stars) is the blue ray player in not 4K. Which means if you want to watch 4K movies you should stream from a service like Vudu or buy a separate 4K player. I use Vudu and upgraded my Netflix to 4K

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games that run at native 4k HDR look incredible. The checkerboard effect on most games for upscale also looks great. Must have for those who have a 4k TV and want to take full advantage of it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous PS4 was the original when it was released, and this was a req. since I was getting 4k tv. It is so much faster and its compatible with my new television.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Take advantage of your 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a ps4 and have the money just sitting there I would recommend. If you don’t have a 4K tv this would make sense since this ps4 Pro is faster and quieter then the original.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    If you own a 4K TV...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't sell yourself short by not buying the PS4 Pro over the standard system. This is especially true if you own ANY 4K games. The difference in graphics is immediately noticeable!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A great upgrade from the standard ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console because my launch ps4 was giving me trouble. I love the stronger WiFi capabilities on this console and how beautiful the pro support games look

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Powerful console but hate game exclusivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason we bought this console is because it is the only way our son could play MLB The Show 17. This game is not offered on PC, XBOX, Wii U or other systems. The Playstation 4 Pro is a powerful machine although lacking a 4k UHD drive for movie playback. The VR add-ons are as much as the console so not sure how much we will continue to invest in Playstation games.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system in my opinion. Graphics are crisp and smooth. Load time is faster then the regular PlayStation 4. The PS4 Pro is a nice system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the PS4 PRO for my son, a much overdue upgrade from his PS3. So far, both he and I thoroughly enjoy the console. Great graphics and excited to purchase the VR system in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 pro BRO!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming is so cool when it’s on PS4 pro. Beautiful graphics, cool games and great apps. I bought mind for so upcoming PS4 only titles. So I can’t wait! Go buy now

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Pro Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had second thoughts of upgrading becoz I have the PS4 already. I was amazed how that HDR made alot of difference so far as contrast in 4k. If you have a 4k with an HDR feature this is a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT GAMING SYSTEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAMILY REALLY ENJOYS THIS SYSTEM FOR PLAYING GAMES AND WATCHING MOVIES. GREAT QUALITY AND LOVE THE RECHARGEABLE REMOTE THAT DOES NOT REQUIRE BATTERIES

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    After debating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the console to go for, say, if you plan or already own a 4K tv. I previously owned the day one PS4 and though differences can be minor, the overall experience with 4K and HDR is impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic upgrade with an easy migration process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an original generation PS4 for a couple of years now, and hadn't really previously seriously considered upgrading to a Pro. About a month ago, I bought a PSVR system, and decided to upgrade to a pro for the better resolution it offers in PSVR games, as well as for the extra hard drive space, since now I'm buying lots of VR games that I want to keep installed. I'm really happy with the upgrade. Also of note is that the process to transfer all of the data from my old system (saved game files, game downloads, settings and user data) was very straightforward and easy. Great new system, and definitely worth the cost of the upgrade for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did great, if you’re looking to get started gaming definitely recommend this system. Easy to use, carries over and can be transferred from your old system as well.

    I would recommend this to a friend