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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 12,813 reviews
  • Rated 5 out of 5 stars

    Exactly What I Wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to get a PS4 for several years, and finally broke down during Sony's Days of Play sale during E3. The PS4 Pro console delivered fully on my expectations, but be aware that although this is equipped for 4K gaming, it does not have a 4K Blu-Ray player for movies. Bit of a silly choice on Sony's part, but if you have a separate player for 4K flicks it's really not a big deal. I've been enjoying gaming on this system for a month now and have zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great system, especially for 4K tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a playstation fan and the pro is slightly faster than the regular one so that's good. Also, colors pop out more if you have a 4K HDR TV

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    it's from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I be owned every play station. As usual. It continues to get better and better. Great graphics only downfall is you have to be a member of the PlayStation Network to play online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony always delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since my original ran out of memory and my son wanted his own. So I got this for me. And was able to put all my games on it and still have more memory to burn.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great but i wish they did some work on the psu and cooling to lower noise in demanding games, and coil whine that appeares in certain games(common issue).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pro cause of the features it comes with. All I can saw it’s the best . Can’t wait for the PlayStation 5 to come out It’s gonna be Insane.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and plays smooth. Controller is little better then old one.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    It's better than the original, but not flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing on my 4k TV, but the thing is not flawless. It does not support HDR on all 4k TV's *mine being one of them*. It looks great and I had to scour the internet for weeks to find it, but it looks great compared to the non-4k edition. I do love how Sony added the migration tool on the network to move all your games and saves from the old one, to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps4 Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console ,got it dec 4 of 2020 , so far still workin good. put a lot of hrs to it , really enjoying it till now. -Dan

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun Game System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on the PS4 are awesome!! Lots of fun and exciting games for the PS4 as well. I also like that I can run Netflix and Hulu through the PS4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love jt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got madden, NBA 2k, and GTA align with my purchase. Everything looks amazing and it's just awesome I mean...cmon. Also I needed trade-in collateral for the new PlayStation coming out

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 was all sold out, so I got the 4 and it’s graphics and quality is amazing. Great product when you stuck inside due to COVID!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift and it was a hit. My kids love playing games with it. It is also easy to move from room to room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was delivered undamaged and works as expected. having the pro makes it so I wont have to worry about space for downloads anytime soln

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great upgrade for my 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a minimal upgrade to current games due to my tv upscaling to 4K. Call of duty infinite and dishonored 2 look noticeably better on the pro. Definite buy if your thinking about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse purchase, but one of my best. I definitely enjoy playing this console everyday and coming from the original i am very excited to own the PS4 Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like all PlayStation systems. VR is pretty cool, plays great on Pro system. lots of fun. just lacking ability to play 4k disks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great ps4, getting better with v4.5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what the ps4 does. Now this does the ps4 better. With the new firmware update coming soon (4.5) on the pro we should be seeing what the ps4 pro should have been doing all along.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Console Out There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first console I've purchase in almost a decade. So far, I've have a great experience with it. Impressive graphics for a console, great controller, great games!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming platform.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought a new tv, figured next step was a new gaming center. So far the ps4 pro has been that center. Everything about the ps4 is improved. Graphics are awesome.

    I would recommend this to a friend