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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best PlayStation yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to upgrade to the PS4 Pro for a while now. Black Friday came around and I decided to just go for it. I am no disappointed at all with my decision. The first time I logged into Netflix it told me the movies available in UltraHD and I haven’t looked back since.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Awesome Gaming Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the PRO for our living room as we needed another ps4 (now in games room) and recently purchased the PSVR (recommend that to anyone - it's a complete game changer!!). The UI is now in 4k and already seen improvements in many games. PSVR improvements are also noticeable and future games coded with the ps4 pro in mind will take even more advantage i'm sure. Recommend to anyone purchasing a PS4 or anyone who wants to upgrade their current PS4 and has plenty spare cash. If money is tight and you already have a PS4 then you are not missing too much by not upgrading. 4K TV owners and PSVR owners will definitely benefit from the extra power.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best system out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an original ps4, but upgraded to the new pro system. It doesnt disappoint. Better graphics, faster processor and more memory. Everyone looking for a ps4 should grab the pro.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics, Speed

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is amazing. It is super fast and has super crisp details on games. I’m amazed how good it looks on my Samsung 4K tv. Would definitely suggest an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Worth The 4K if you don't already have PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console because I wanted to get back in to PlayStation and, if I was going to do that, wanted to get the best availebl console on the market. The PS4 Pro delivers! I bought the console with a 4K Samsung monitor and the graphics are AMAZING! Keep in mind that not all games are optimized for 4K, they are still pretty new and most available titles use upscaling, but either way the visuals are impeccable compared to 1080p. The console also runs quiet while warm, they seemed to have mastered the airflow through the machine. All in all, extremely satisfied with my purchase and look forward to further support in games/firmware!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth it for 4K TV owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, not much here unless you own a 4K television. I previously owned a Slim and it was more than capable. I upgraded to 4K and decided to also upgrade my PlayStation while the Pro was on sale. Games look and play fantastic and there’s no FPS drops that I’ve noticed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. It's better than the original obviously. I don't own a 4K TV, but with all my Pro games they look awesome. I added a 2TB hard drive and kept the 1TB as backup.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game console, especially if you have a 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation 4 Pro is a great gaming machine, especially if you have a 4K television. Excellent graphics, smoother gameplay with shorter loading times. However, it's not a 4K blu ray machine, so the Xbox One X makes more sense if you are also looking for that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So many pixels... Cannot... Even..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of my original PS4 when moving and bought the new 4K one. The system is just as nicely designed as before with a noticeable upgrade in graphic power. For me it's still the best console for breadth of games and content, and the most relaxing home screen music ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade to the Original PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 4K, HDR television and decided it was time to replace my PS4 with the newer PS4 Pro. My major concern was would the PS4 Pro be louder than the PS4. I am happy to say that it is quieter, at least for the games that I like to play which is the Naughty Dog developed ones. When I check the settings on both TV and PS4 Pro, the video setting are both 4K resolution. I think the main difference that can be noticed is with the color rendition. It looks really good. But I do want to point out that its not something to knock your socks off, if you know my meaning. Its not earth shattering, but maybe Naughty Dog always seams to produce an excellent visual game even without 4K. Overall, I'm glad I purchased the PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the pro but it’s best to have it if you have pro compatible games and a 4K TV with it but it runs games smoother And you can see and feel the difference even if you don’t have a 4K In the game play smoother frame rates faster loading times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a playstation 4 prior to this purchase, but I've been so happy that I now have one. I think the new hardware design is nice and I really appreciate the one terabyte of onboard storage. I'm hoping to have this system bring me many years of gaming enjoyment.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great upgrade! Easy data transfer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows the ps4 pro is great! What some do not know is how easy it is to transfer date. I upgraded from ps4 1TB. On installation the pro asks if you want to transfer data from a previous ps4. Yes Please! It takes a LAN cable from console to console to complete this. No internet required. Transferred about 450 GB in 1 hour and 45 minutes. ALL DATA transferred. Screenshots, video content, apps, and game data. All of it. I also upgraded my TV and the PS4 Pro is stunning on the Samsung 8 Series 4K HDR TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the power boost a lot, most of my games I own already are older so they dont have a Pro update but Farcry 4 looks crazy better, and doesn't drop frames anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A massive upgrade to the slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous PS4 owner and a mild disappointment to losing my PS4 slim to an electrical storm, I decided it was time to upgrade. So, as of this review, I've gone Pro. It's so nice to see many of my favorite games in 4K resolution with HDR and the overall performance of my existing library has improved drastically. Better load times, frame rates, and a higher resolution, what's not to love? It also seemed to perform much better with VR too. This is the only way to go if you're in the market for a PS4, go pro or don't go.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Noise

    Rated 5 out of 5 stars

    A nice upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the PS4 Pro is a minimal upgrade from the standard PS4 it is one that you can definitely notice if you have a 4K TV at home. It's worth it if you can afford it but just keep in mind these have a history of being unnecessarily noisy and running very hot. If you have this issue Return it while within the return window because it is not normal. I returned mine because the fan was even running in rest mode and the new one I got works great. I just think it's a problem with the first batch of these that went out. Other than that I love it. My games that are enhanced for pro mode look great!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Hours of entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So here’s the deal, I am a gaming nerd. I have a PC, Xbox one X, and now I have the PS4 Pro. I won’t compare the consoles to the PC because a console can’t match the specs of higher end gaming PC’s. With that being said, here’s where I give the edge to each console: Graphics- Xbox one X. The PS4 pro no doubt still looks amazing gaming at 4K, but for me personally, I notice the Xbox One X has a better look to its games. Services- slight edge to PS4. Xbox one requires $60 for yearly Xbox love and you can also sign up for game pass where can get new games added monthly. PS4 also has a $60 yearly subscription fee if you want to game online and you can add Playatation Now for on demand gaming. However, PS4 does give you an option for live stream TV through PlayStation Vue for $45 a month. Controller- Xbox One. I’ve always enjoyed how an Xbox controller fits in my hand compared to PlayStation. However, I realize this is highly subjective. Xbox controllers do take AA batteries, while PS4 pro controllers are rechargeable. Content- huge advantage here to PS4. I’ll be completely honest, I’m the biggest Xbox one fan boy there is. I’ve been building my gamer score for well over a decade now, and it is hard for me to get out of the Microsoft gaming community because of that, but PS4 exclusive games blow Microsoft out of the water here and are simply the sole reason why I had to get my hands on a PS4. Yes, Xbox has halo, but PlayStation has uncharted, god of war, horizon dawn zero, the last of us, and so so many more. If you are looking for a system with the best games, without a doubt PlayStation is the system for you!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, exceed it my expectations. Back playing MLB The Show....lol Playing and watching is back to another level. I am aware is not true 4K, but still the graphics and the movies play really good and honestly more than just good! A great upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's a great system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cute and bulky. I have only had the opportunity to play one game on it so far "Injustice 2." I am really digging the graphics. Typically a PC gamer but them exclusives gots me wild. I would recommend this to a friend but not a rodent. Five out of Five.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Son loves his PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old son saved up his money to buy this gaming system. I thought it was a lot of money, but if that’s what he wanted... He also has the Xbox one, but says some games on the PS4 have better graphics. He seems to be really happy with his purchase.

    I would recommend this to a friend