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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 12,813 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fastest system EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, fast processor... as easy to set up as the previous version...and Sony did not loose any of my data. USB ports still difficult to use if you swap out cords a lot

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I already have a 4K gaming pc I still bought the PS4pro for 4K gaming I'm gettting tired of spending 800 dollars on a pc video card. Games look and play great on the new PS4 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console for Hi-Powered Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been playing primarily on PC and Nintendo hardware for the last five years, so it was exciting to finally pick up a PS4 Pro in 2018. The games are excellent, there's no major hardware problems, and the Pro has a bunch of neat features that the standard model PS4 lacks. Players will likely be happy with either, but I'm a sucker for smooth framerates so I stuck with the more expensive model. As a nice bonus for Vita owners, I've found the PS4 Remote Play experience to be very nice as well. It's fun playing major releases on a handheld device (bringing a greater degree of parity between my Switch and PS4 experiences).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my original PS4 to the Pro when I purchased a new 4K TV. Additional resolution and speed are nice improvements. Sony also made it easy to transfer data from old PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good times

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade to the 4k pic quality. Bummed it didn't still have component connects as well though to play Rocksmith with no latency issues.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth every penny if you have a 4k TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics and visuals look so much better when playing games in 4k or watching 4k videos/movies. Definitely worth the upgrade if you have a 4k tv.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best PS4 you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a more powerful version of the original ps4. If you are the type of person who keeps their systems after the console generation is over this is definitely the one you want to get.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Like a PS4 But Pluser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS4 and a non-4k TV, stick with that. But if you wanna show off your new 4K TV and believe things make you better than other people (I do), then you should buy one of these.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    The quite one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through 2 OG ps4s and a slim. Waited on pro because of the jet engine noise. Get the model 7115B or later aka a Red Dead 2 or later. Very quite. Works great

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    had to get for the 4K !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having invested in a big screen w/ 4K and having lost the other PS console to college son, no brainer to replace for the 'home team' this newer version w/ 4K. Loved every minute so far.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sony - Playstation 4 Pro Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Playstation 4 Pro Console - Wow I have a 1080p tv and I can tell that the improvement on the graphics are awesome. Don't even have to buy a 4k to see the difference. Great console

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Worthwhile Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't own a PS4 get this model! It's worth the higher price due to its faster processor and 4K resolution. However, if you own a PS4 and and don't have a 4K TV it's not a must.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a PS4 at launch and had the means to get the PS4 Pro and sell off my original one, I must say that it was worth it since it gives a good bump to games, even better with a 4k TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use, convenient menu layouts and game storage is great. I noticed a big difference in the quality of the resolution immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console thats pretty fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this over the normal ps4 and I can say I can definitely notice the difference. My brother has the normal ps4 and mine constantly looks better and out performs!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the extra $100 to go Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are incredibly real, 4k visuals make newer games shine and the larger hard drive will ensure I can install more than 3 games at a time.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    If you have a tv that does HDR it will amaze.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Fan noisey but who cares. We have xbr Sony tv w/ hdr and it makes games like tv. Awesome system. We bought ps4 VR a little later and together they work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a launch PS4. Figured I'd get an upgrade. The pro is a great system. Haven't had any problems with it and noticed improvements in graphics during playtime with Horizon Zero Dawn.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 regular... first generation but with this PS4 pro I bought I really makes a great difference s.....on graphics and speed to download anything u want

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on the Playstation PRO are amazing We also have an Xbox one and we can really see the difference. Sony did a great job with this console and I recommend this purchase

    I would recommend this to a friend