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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Perfect for 4K TVs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console delivers on respect to graphics, smoothness and clarity for most games created after 2017. Playing on a 4K fb is the icing on the cake because you can truly tell the difference in color and graphics. If you already own a ps4, however, the difference is not significant enough to upgrade just for the pro.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have both consoles I can say that sony is much better than Xbox. Don't play any crazy games just Fifa and pro evolution. Sony is much quicker and has better resolition.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome and really noticeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a original ps4 and ended up getting this recently and the graphics are really noticeable. Its too bad I didn't get this a lot sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    EXCELLENT GRAPHICS - GREAT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 was a great purchase and the games & graphics are 2nd to none. I am loving this gaming system and I highly recommend it to both the novice and serious gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone can see the difference between the PS4 and the PS4 PRO when you play games. Really happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a PlayStation guys. This system is very smooth and a lot faster than the first generation ps4. I don't have a 4K tv yet but I can't wait to see the games in full HRD

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good plug and play gaming machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a pc gamer my whole life- wanted to check out some ps4 exclusives. It will be fun they said. It is fun, decent graphics. Great gameplay. HORRIBLE LOAD TIMES. All games and even basic tasks seemed like they took forever, swapped out the included hard drive for an 850 evo, all good now, cut load times in half.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Much like the regular PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphic quality is better and it's great to have a dedicated port for my external HDD. If you have a 4K tv then it's a must have, otherwise you might as well buy a regular PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't think I needed to upgrade to 4K gaming, but I so glad i did! The picture quality is AMAZING! I never worried about storage before but it is nice to have the 1TB HD.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say. It's smooth and fast and works great. Hadn't gamed in years. This is like buying a late model year car. All the kinks and issues have been worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4 Pro is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation 4 Pro and goes with the 4K LG 55 inch TV and the games are so crisp and beautiful. Not to mention the wife and kids really love it and the grandkids

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gamming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this with a tv purchase my husband loves it great gaming system you can also play movies on it. If you get the play station acct you have access to many games which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even on non-4K displays you'll see improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refresh frame-rate on 1080p displays is improved, default scalability on existing games, support and improvement for VR and and increased size internal hard-drive... yes please

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Better than the OG PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly love PlayStation. Its simple and has better games. The Pro allows for 5g connectivity that the OG PS4 did not allow. I never lag online no more!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pro Level Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 seconds after plugging in and running my favorite game I was elated by the great visuals and awesome speed. Greatly recommend picking this up if you're in the market for new PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great if you are into that, and it has plenty of good games out and coming out down the line. It also has other uses if you are interested in that sort of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my ps4 slim was starting to have a little age and was starting to lag on some of the new games. this deck is able to handle all the new games and video output is noticeably better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro has so much storage, loads so fast and smooth, great next generation play station. I recommend getting the VR system too. It is quite an experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Does everything I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro version delivers a clear picture and is great for gaming. I replaced a 3 year old Playstation with this Pro model and I am happy I did.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about the PlayStation 4. No disappointment

    I would recommend this to a friend