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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Big Improvement Over PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with no problems so far. A game does start running slower sometimes (rarely) and a restart of the system cures all. Very nice graphics over a PS3 even on a 1080P screen.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new PS4 supersedes the previous versions. All games look like real life. Never ending action, plus accessories and game resources makes the time fly by. Addictive technology.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Had to return mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return mine cause it was a defective and heated up too fast. But I will buy another one

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the upgrade from ps4 to ps4 pro, the only thing is you want to have a 4k UHD TV with HDR. That will bring out the true colors of this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lives up to its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had all PSs ever since it first launched. I bought this because it supports 4k and it didn't let me down. Strong processor and snappy speed as long as I keep it dust-free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't get enough of PlayStation 4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony PlayStation 4 Pro Console is more than enough for one person to enjoy! So easy to set up and access. So many more options than previous consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended to the PS$ pro due to the increase in graphics and I love it. Fallout 4 looks great on it and I'm sure it will only get better with newer games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 pro has great Graphics!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS4 pro and so do all of my nephews!!! Works great and graphics on newer games are awesome!!! A blast for all gamers!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 PRO AWSOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade when my PS4 500GB broke. I'm really glad I upgrade to the PRO. Games look crisp with my 4K TV and t mu new PS4. Faster loading times as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    It's a PS4 pro!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my girlfriend, so she could get kingdom hearts III. She was very happy. It's also a great 4k media player. Best buy also price matched

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Wouldn't upgrade if you already have a PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system overall, if you are replacing a broken ps4 or don't already own one this is definitely the way to go. If you do have a working ps4 currently I would stick with that.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PlayStation is GOAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid gamer and PlayStation enthusiast, I chose to upgrade from a standard to a PS4 Pro and also a Sony 65” Bravia 4K TV , the difference is AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4!!!!! Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always love ps4 and the games it has the a whole lot of memory to store so many games meaning you'll never run out of memory for a long while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All 4K tv’s not the same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 4K TV before I bought PS4 Pro with the intention of using the TV with the PlayStation. After I connected them I found that my 4K TV was not compatible with 4K on the PS4 Pro. I checked online for the reasons why and found out that not all 4K TVs are the same. The PS4 Pro required a couple of aspects of 4K that my TV did not have I ended up returning both the TV and the PlayStation Pro I was very disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even on a standard HDTV the picture looked better and it looked amazing once I upgraded to a 4k, loading times seem faster too. All in all a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    Excelent graphics and perfomance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent graphics and perfomance too bad doesnt play 4k movie disk.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Prefect upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price now that it’s the same as the original. Enhanced graphics and faster gameplay definitely grab if you haven’t.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good system like all the options.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using Xbox before, but after playing the PlayStation 4 Pro I have to say this game has much more to offer. Great game over all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Gaming and Movie Watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system and some of the features, however I don't like that I can't play my PS3 games without spending more money - I've already paid for these games once and if my PS3 hadn't stopped working I never would have bought the PS4. I also don't like having to have a subscription to play online - it's not that important to me, but would be nice to connect with friends on occassionly without having to pay a monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! The PS4 pro really is an upgrade over the standard PS4. Much faster load times and sharper graphics.

    I would recommend this to a friend