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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 12,813 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the upgrade from ps4 to ps4 pro, the only thing is you want to have a 4k UHD TV with HDR. That will bring out the true colors of this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked everything about the PlayStation 4. No disappointment

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 PRO AWSOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade when my PS4 500GB broke. I'm really glad I upgrade to the PRO. Games look crisp with my 4K TV and t mu new PS4. Faster loading times as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great if you are into that, and it has plenty of good games out and coming out down the line. It also has other uses if you are interested in that sort of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my ps4 slim was starting to have a little age and was starting to lag on some of the new games. this deck is able to handle all the new games and video output is noticeably better

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pro Level Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 seconds after plugging in and running my favorite game I was elated by the great visuals and awesome speed. Greatly recommend picking this up if you're in the market for new PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Prefect upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price now that it’s the same as the original. Enhanced graphics and faster gameplay definitely grab if you haven’t.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    It's a PS4 pro!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my girlfriend, so she could get kingdom hearts III. She was very happy. It's also a great 4k media player. Best buy also price matched

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good system like all the options.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using Xbox before, but after playing the PlayStation 4 Pro I have to say this game has much more to offer. Great game over all.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Big Improvement Over PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with no problems so far. A game does start running slower sometimes (rarely) and a restart of the system cures all. Very nice graphics over a PS3 even on a 1080P screen.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Had to return mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return mine cause it was a defective and heated up too fast. But I will buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended to the PS$ pro due to the increase in graphics and I love it. Fallout 4 looks great on it and I'm sure it will only get better with newer games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's everything you expect from a console. It was easy to set up and get connected so I was ready to play games almost immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4!!!!! Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always love ps4 and the games it has the a whole lot of memory to store so many games meaning you'll never run out of memory for a long while.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new PS4 supersedes the previous versions. All games look like real life. Never ending action, plus accessories and game resources makes the time fly by. Addictive technology.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PlayStation is GOAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid gamer and PlayStation enthusiast, I chose to upgrade from a standard to a PS4 Pro and also a Sony 65” Bravia 4K TV , the difference is AMAZING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lives up to its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had all PSs ever since it first launched. I bought this because it supports 4k and it didn't let me down. Strong processor and snappy speed as long as I keep it dust-free!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Just as good a gen 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May not be a PS5 but it’s still quite a powerful machine, especially paired with a 4K tv. Graphics look gorgeous. Nuff said.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4 pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best Best purchases the pro is a great system. The graphics are better then a regular ps4 for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even on a standard HDTV the picture looked better and it looked amazing once I upgraded to a 4k, loading times seem faster too. All in all a great purchase.

    I would recommend this to a friend