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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 12,813 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a PS4 then the PRO is a no brainer. Whether you are using a 1080p TV or 4K TV or PSVR you are sure to see the benefits of this console. Simply amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's everything you expect from a console. It was easy to set up and get connected so I was ready to play games almost immediately.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Powerful console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this console over the original PS4 because of the extra usb ports and optical audio out port. Don't have a 4k tv yet but I got this for when I eventually do upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say other than 4k and hdr make everything look better, even if its not every game I play but its still worth it for the games that take advantage of it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all the PlayStation models and these graphics far exceed the prior models. Only thing I don't like is no blu ray player and not backwards capable

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    LOVE THE NUMBERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro graphics are NICE you can really tell the difference I have the original PS4 and the the PS4 pro graphics are night and day I also love the new look over all better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and game play. It's easy to use and not super heavy or difficult to set up and take down.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Just as good a gen 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May not be a PS5 but it’s still quite a powerful machine, especially paired with a 4K tv. Graphics look gorgeous. Nuff said.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Access to exclusive games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already own Xbox one x. Added PlayStation Pro to play Sony exclusive games. Still prefer Xbox controller, PS controller is still good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hours and hours of entertainment. The best video game experience money can buy. Best gaming console. Best picture. Best everything. PlayStation 4 for the win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS4 Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all Sony Playstations since its first ever console release. We have owned PS One, PS2, PS3 and this PS4 Pro Console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says its great! It looks pretty cool. I played and I had a lot of fun. I just need more practice. BUT OVERALL its a great PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I love this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned in my old computer for a PS4 pro and it’s a great system with a lot to offer. The quality is amazing. But for some reason sometimes the frame rate drops and the system freezes for a little during games or when I press the PS button on the controller during a game to get to the home menu. Overall it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Ps4 at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I made the choice to upgrade. My games and movies never looked better. I strive for the clearest, cleanest, viewing experience possible. I can truly say, I've found it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big upgrade from the stock PS4. If you own a 4k tv, do yourself a favor and pick up one of these. Games go from pretty to stunning in 4k and HDR

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 pro. It's what you'd expect haha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nothing to complain about. I think we all know what we're buying when we got this. My PS4 died. It was a no brainier to get the pro being that I have a 4k TV

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every PlayStation system since the ps1 and this system is leaps and bounds beyond the original PS4 . Any gamer can appreciate the stunning graphics and smooth fps

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my ps4 pro it made my birthday that much better. I wasn't supposed to receive the ps4 until 5 days after my bday

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Not the best upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, unless you're a new customer or replacing your broken PS4, I would not recommend just upgrading to the PS4 Pro, unless you have a 4k TV, but since the PS4 is not true 4k, it's really a conditional purchase. I bought it as a replacement unit. Got a nice deal on a 4k TV so I got the PS4 Pro...Waiting for a game to impress me with the Pro.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS Pro is grwat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstations are great and although new comes out n a year I still need to upgrade a failing old PS4. Got a great deal and now games in 4K.

    I would recommend this to a friend