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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4 pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best Best purchases the pro is a great system. The graphics are better then a regular ps4 for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 great for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the PS4 Pro because of the storage and because of the HD compatibility. It's been great with the games and good quality for blu ray and DVD's. The only thing we don't like is whenever we turn the TV on or off the PS4 turns on and off as well. We figure it was because of the wifi but who knows.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Nice Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really not noticed a huge difference in the Pro from my old PS4 performance wise, but I know I will with future games. Overall unless you have a 4k TV I would say wait!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Graphics are Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my significant other for our Anniversary. He thinks it's the best gift ever. The graphics are crystal clear and makes the games look like a movie!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    More than just games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming system is awesome great graphics watch movies play online buy and download games and movies it's everything you need for amazing entertainment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have the cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have disposable income and want the best PS4 experience this one is for you. If a $100 price difference gives you pause, pass this one up and get the Slim. While the upgrade from a standard PS4 is noticeable on titles like Horizon: Zero Dawn (even on a 1080p TV), it's not so enormous that it fully justifies the price difference between the Pro and the Slim. It's great for future-proofing (to a degree), for increasing framerates on VR and certain titles, or if you have a 4K TV. But if you're reluctant to spend the extra $100, just save your money and get the Slim or a standard PS4. You won't be missing out on much.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting this console since it’s release and man I wish I got it sooner! Love the games, graphics! Can’t get enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Got Pro!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're into gaming online or off, this is an excellent choice! Glad I went with the Pro version for extra space and features. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a 4k tv but I like all the features and it did improve the picture and the gaming is far better. The only draw back is the price it could be a little lower

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice evolution, but its not native 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good evolution from PS4, but its not amazing. Its just a step to the next generation. I think that new Xbox is superior...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted plays all the newer games and easy to operate and has plenty of storage. My wife, son, and I use it for Netflix and Hulu as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitly more powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks a lot better of course! Nice and clear. Other than that nothing different than the regular ps4. It was really easy to transfer the data from my old playstation to the pro

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great system upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run much better with the pro. Just wish it wasn't so big

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Gaming Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console packs a punch. It can easily give amazing graphics and PlayStation has some of the best exclusive titles. I can easily recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product for non-PS4 owners...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a first time PS4 purchaser, I suggest going with the PS4 Pro. Definitely seems faster than the PS4 and it's is a bit smaller. Super easy to setup with the PSVR too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station is by far the superior gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned my new Xbox one for the new PlayStation Pro! What can I say, it’s a PlayStation! Way easier to use and loads of fun! Kids love it and I do too!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great, reliable system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, reliable system. Much better quality hardware and customer service than Xbox and Microsoft. Graphics are great and works great as a bluray player

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Impressed!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed!! Better than an Xbox! I would definitely recommend. By having a PS4 there are more game options than Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 is da bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm been a fan of PS4 since 'Twisted metal' on PS1. The graphics get better and I save money from not buying a Blue-ray player because it's included! Netflix here I come!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gift for boys of all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gift for my teenage son who just loves it! He is able play with family in other states and the graphics are amazing. My 8yr old loves it too!!

    I would recommend this to a friend