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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing system. I finally decided to ditch my PS3 and went with the pro. I'm sure glad I did. Better graphics and super fast loading, no more long breaks in gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality gaming devices. I have been using this for a month now and i dont see any problem. Everything is awesome as i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    If you are a gamer, get a PS4 now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 shows that Sony is always advancing their products. The graphics are out of this world, making the gaming experience something to really enjoy. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    the perfect console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox may have the stronger console but what good is that without good games to play. god of war and spiderman alone made this upgrade 100% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than regular PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now with the boost mode, all games get improved frame rates. Games that have pro support have improved resolutions and frame rates also. Games like Nioh make it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a PS4 pro for a while and I loved that I could just walk in, pick it up, and check out; no having to wait for someone to unlock a case!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jus recently purchased my 4k SUHDTV... Wanted to upgrade to the ps4 pro... Quality between the old and new ps4 are definitely noticeable... Love the quality and game play...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    We like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony PlayStation is known for its performance, my kids enjoyed playing games and i enjoyed watching my favorites blue-ray disks using its drive.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great system for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it never had a ps4 always been a Xbox player now I owe 3 systems and by far this ps4 is the best one out of all of them

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful to behold

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this is amazing. Gameplay is flawless with no signs if it struggling to keep the picture clean and does not overheat

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with how Best buy got it to me as quickly as they did. Impressed with it also. Paired with 50 inch 4k and WOW!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome for a 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster load times for games. Enhanced graphics and performance However, if you have a base ps4 system, don't be in a rush to purchase this one, unless you got the funds.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    4k HDR 10..but nothing to do yet lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my title kind of summarizes my feelings. Battlefield 1 looks amazing. 4k Netflix looks good. upscaling on some of my other games is nice. but $460 after tax... if you had no other options sure, but the xbox slim does 4k and if you are just playing battlefield 1 or some of the other cross platform games... the xbox slim is $300... black Friday $250

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Tons of fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd play station 4. We bought the play station 4 pro for the 4 k to watch movies and it was cheaper then a 4 k video player.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game system, graphics are top notch when you put it on a 4k television. Blu Ray player is also a plus. PS4 Pro all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love my PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The improved performance on some of the newer games plus 4K graphics are great. The batteries in the updated controller also seem to last a lot longer than the originals.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend as a gift of appreciation and he loves it no problems with anything all works wonderful and the quality of it is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for someone...they are a "Gamer" and swear this is the game system to have!!! They say it is absolutely necessary to have a Pro for the extra memory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son is happy with his gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this for Christmas. He is very happy with it so far. Only con he says is how long it takes to download a game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system!! Came from the ps3. The interface has changed abit,but it still similiar and easy to get once youre in. The 1tb is great for many games!

    I would recommend this to a friend