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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has great software interface and plenty of space. It fires up quick and does not bog down. I can easily find lobbies to join and enjoy the flawless graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ps4. Even though I have not owned it for long, I know every penny was worth it. It has great graphics. Definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Finally quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few years, but Sony finally removed the jet engine from the PS4 Pro. Still as hot mind you, but now you can hear yourself think. Bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gamer ready!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play several games online and switched to PS4 over XBOX. The graphics are great and the choices for different games is astounding. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has the PS3. Vita, PS4, and now this PS4 Pro. He seems to love everything Sony pits on the market. In his opinion it has the best graphics and more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system that interacts with smart TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, if you have the 4K TV, it is worth going pro. Especially on a newer tech tv, it has a noticable difference. They have updated the "community" options, and it makes it easier to interact (or even meet) people online. I docked a star for 3 reasons. First, lack of backward comparability is pretty sucky. I have old games that I would like to see run on a more powerful machine (not that the graphics would upscale, but less load times, smoother running, etc.). Second, I would have expected the "pro" to have an actual SSD, especially with how 3D NAND has made higher capacities far more affordable. Finally, I do not have the fastest internet (living in rural AZ), and it is frustrating to have an active load update for most games (requires the system on and does not allow playing in the background). All and all, still worth the price, but not perfect. As an aside (because I heard rumors to the contrary), my PS4 pro plays my Blu-ray DVDs. I have not tested a wide set, but have some Anime movies that run just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GOGOOOO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man This thing raw asl. Couldn't get the ps5 because of bots so I went to the next best choice and I'm not disappointed

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, great games! Great entertainment system. Everything a gamer can ask for. The 4k difference is noticeable. I wouldn't switch however, if I already own a PS4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I love this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it is not compatible with PS3 games--would have been nice to be able to still use some of the old games I do love the graphics and the system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great update to the PS4 console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphical hardware is advancing at an extreme clip, so a PS4 update was a very welcome iteration. More responsive gameplay & enhanced graphics make it worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Expanded Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ran out of room on my original PS4 HD. I thought about getting the new PS4 with expanded storage, but I opted for the 4K option. Couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cant wait for more 4k games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call of Duty looks amazing and I cannot wait for more 4k games to come out. Looking for to Resident Evil 7 and more down the line. Not a lot of 4k support at this moment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps 4 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he seems to be liking it . He use to own an Xbox 360 but it was time for a major upgrade and I'm glad that he's happy w/t his new PS4 PRO

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a long time to buy a PlayStation 4 but it was well worth it! Not sure I’d buying the Pro was worth it but it was an investment in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k gaming on a console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. It runs some games in native 4k resolution, but what a lot of people don't know is that it provides a lot of benefit to those without 4k displays. Most of the 4k modes in games work on 1080p displays as well because they use a technique called super sampling, which internally renders the game at 4k and then shrinks it down to 1080p which provides greater image quality than a standard 1080p image. Not only that, but a lot of games run smoother too. Rise of the Tomb Raider for example, has 3 graphics modes, one of which is a higher framerate, which makes the game play quite a bit smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great 4K graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4-Pro I like a lot, it is very fast and has wonderful graphics, with very sharp colors. It looks great on a Samsung 55-inch, 4K Ultra HD TV with HDR

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It's a ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really haven't found many examples of what makes the ps4 pro better than the standard ps4. As Sony said themselves, ps4 pro accounts for 1 in every 5 ps4 consoles sold this year. It's just unfortunate that more companies haven't started to take advantage of it's extra capabilities. Hopefully in the coming year we will see more.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My boys love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband as a replacement with our xbox 360, and he is so inlove with it! He plays with our kid. And they both love it. The graphics are good too

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    MY DAUGHT IS HOOKED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY DAUGHTER IS LOCKED IN HER ROOM PLAYING FOR HOURS AT A TIME. THE GRAPHICS ARE VERY REALISTIC AND I PURCHASE A SECOND CONTROL ALLOWING HER SISTER TO JOIN IN ON THE FUN.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if worth extra over PS4 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the 4K output, but I'm not sure it was worth the extra cost because no 4K reader available in PS4 Pro.

    I would recommend this to a friend