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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 12,813 reviews
  • Rated 4 out of 5 stars

    Nice little upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much noticeable difference in performance but like the larger storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Pro is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research on both the PS4 and the PS4 Pro. The Pro has by far the greatest graphics, and just more bang for your buck. Best purchase I've made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Game Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro has been a great addition to our home. The whole family has had a lot of fun. We have had no problems with the machine. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because I want to upgrade from my normal ps4, and i was glad i did because the difference between both is noticeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only for graphic enthusiasts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A minimal update on the original Playstation 4, the Pro is only highly recommended if you have both a 4K television and/or wish to play specific games in 60fps. Not necessary if you simply wish to play PS4 games in general. The few games that support the new features do look good although it will also depend on the type of television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k supported but doesnt play 4k dvds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It supports 4k, had to do a few setting tweaks on my TV, but nothing to fault with the PS4. No 4k dvd player, so -1 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Playstation since the PS2 and its one of my favorite consoles ever! The game selection is amazing and the ease of use is even better!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K HDR beauty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even just playing non PS4 pro games on this makes them look better. Providing if course your tv supports the necessary features.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far, everything has been flawless after about a month of regular usage. Does put off a fair amount of heat, but nothing I'm concerned about.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best PS4 you can get!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Way more faster and way more powerful than the Slim version. Really impressed and happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    An Excellent Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own and PS4 and own a 4K television this is a must buy. For those without a 4K television, this system isn't necessary, especially if you already own a PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very good Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great and they have really advanced over the years .. My only negative thing about it is the time it takes to download a game

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps4 pro. The games are awesome. Picture quality is better than the standard ps4 but unfortunately the ps4 pro is not a 4k player like the xbox one X. If you want a more powerful machine i would go with the xbox one x. If you want a better selection of games then the ps4 pro is the better choice.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 Pro look great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs 4k nicely even though there aren't a whole lot of games available at 4k at the moment, going forward should really shine the light of the power of the console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics and realistic situations, easy to play

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4 Pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife so she could play destiny 2 with me and she loves it. Nice load times and nice graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is a must have system. The graphics are truly amazing on a 4k TV. There is a misconception that the PlayStation won't play DVD. It plays them just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Love the system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system that i bought to replace my destiny white ps4. Only trouble i had is with the controller, had a dead space issue with the left analog stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our PlayStation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love! What can I say, through the years we’ve pretty much have had every console there is and the one that seems to get the most game play is our ever so loved PlayStation, so much so that we have had to purchase 3, one for the main living room, and 1 for each of the kids room, as crazy as it sounds but since this crazy game of fort night is a one player game the only way to keep the peace around here is if everyone got their own consoles to play on, so come birthdays or Christmas the PlayStation was the gift of request!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    First And the Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Never own A PS Before, It Was My first and Best Purchase. I buy It Because It is 4k Too And Its Good For Netflix Too. So Its Like Family Package With Everything.

    I would recommend this to a friend