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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 12,813 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. 4K picture is incredible. It plays and streams anything you could want seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The graphics are sick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend and he loves it! He had the regular ps4 but he mentioned this is one is way better if you are into really good graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest play station four is awesome. The games are so realistic and we really love being able to download games instead of trying to keep up with actual discs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps4 Pro is a step up from its brother the base Ps4. It definitely has better performance on games. I love the color and clarity of the console on my 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to an already reliable console. Increased hard drive space and improved graphics and gameplay are a welcome addition to the Sony Playstation system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    It's a great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game alot more memory for games and great graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics 4K hdr with compatible tv does make a difference storage capacity is awesome overall Sony has done it again with another great product

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Upgrading my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted to upgrade to a PS4 Pro with 4K. So far so good tho it’s a bit heavier and larger than my current PS4 making me change my wall mount options.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Long live the ps4 pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to a pro from the first generation ps4 and the performance and fan speed is definitely noticeable

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning a PS. I love the graphics. The controller takes some time to get used to, but I like the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use nice online gaming selection you can still use your desk only Collins is sometimes the system will reset itself

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Easy to use system for older gamers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first system I’ve bought since Atari! Love it, love the graphics & im able to play DVDs on it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Unbelievable system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had very system starting with Atari and have waited 20 plus years for these kind of graphics and gameplay. Great new menu and quick load times. Luv it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice games, graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good selection of games. Graphics look great. Requires you to sign up with the PlayStation network to go online, but it was pretty easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system definitely has better performance. Games I play don't really take advantage of the extra horsepower but upcoming updates will make showcase its power.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now, playing Prey. Great pictures,speed and color. My son talked me into buying the PS4Pro and I love it. Lookin forward to the next game and the next!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best PS YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is an awesome system. I got this one after trying to make the switch to Xbox one. Sold it after a couple of months. Just no comparison

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR set with the PS4 is great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PlayStation for a friend. He wanted to try the virtual reality portion of this system. What a trip. It’s fun seeing new ways you can play games. It is addictive. Give it 2-3 years, and the games will look less like it’s in their bats testing phase. Even without the virtual headset.. it’s a solid console. Am a fan of both Xbox and PlayStation.. I usually switch off buying brands. But my PlayStation 3 is still rocking it out. But when it’s time, I’m buying the PS4 (with VR set) for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to a 4K tv and my husband insisted we upgrade from a regular PS4 to the Pro. So far it’s great. The picture quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True 4k Gaming... Sort of...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the XBox One X, the PS4 Pro is marketed as a 4K gaming machine even though the games are not a consistent 4K or not actually 4K at all. However, if you want to get your feet take a little 4K dip... with the rise of crypto mining it makes sense to go with consoles rather than a DIY PC because of the costs of PC components. The true value of these systems though actually isn't from the resolution bump... But from the HDR upgrades of games.

    I would recommend this to a friend