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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade for playstation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son! He loves PlayStation and has gotten the upgrade every time. Better graphics and gaming!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    An Excellent Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own and PS4 and own a 4K television this is a must buy. For those without a 4K television, this system isn't necessary, especially if you already own a PS4.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Love the system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system that i bought to replace my destiny white ps4. Only trouble i had is with the controller, had a dead space issue with the left analog stick.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 Pro look great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs 4k nicely even though there aren't a whole lot of games available at 4k at the moment, going forward should really shine the light of the power of the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 7 year old son. I was worried it would be overly complicated, but he figured it out almost instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The graphics are sick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend and he loves it! He had the regular ps4 but he mentioned this is one is way better if you are into really good graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great game Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I needed to do and a little bit more. Has great games to play for me as an adult and my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics and realistic situations, easy to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR set with the PS4 is great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PlayStation for a friend. He wanted to try the virtual reality portion of this system. What a trip. It’s fun seeing new ways you can play games. It is addictive. Give it 2-3 years, and the games will look less like it’s in their bats testing phase. Even without the virtual headset.. it’s a solid console. Am a fan of both Xbox and PlayStation.. I usually switch off buying brands. But my PlayStation 3 is still rocking it out. But when it’s time, I’m buying the PS4 (with VR set) for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is a must have system. The graphics are truly amazing on a 4k TV. There is a misconception that the PlayStation won't play DVD. It plays them just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Upgrading my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted to upgrade to a PS4 Pro with 4K. So far so good tho it’s a bit heavier and larger than my current PS4 making me change my wall mount options.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics 4K hdr with compatible tv does make a difference storage capacity is awesome overall Sony has done it again with another great product

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    First And the Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Never own A PS Before, It Was My first and Best Purchase. I buy It Because It is 4k Too And Its Good For Netflix Too. So Its Like Family Package With Everything.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats there to say. Ps4 is awesome. Pro model has some improvments hard to tell tho difference then original but get it if you can.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great ps4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she loves it. It looks amazing in the living room. The graphic and features are amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest play station four is awesome. The games are so realistic and we really love being able to download games instead of trying to keep up with actual discs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps4 Pro is a step up from its brother the base Ps4. It definitely has better performance on games. I love the color and clarity of the console on my 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to the gaming thing but so far I’m very pleased with the PS4 pro. I think I made the right choice. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best PS YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is an awesome system. I got this one after trying to make the switch to Xbox one. Sold it after a couple of months. Just no comparison

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice games, graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good selection of games. Graphics look great. Requires you to sign up with the PlayStation network to go online, but it was pretty easy to do.

    I would recommend this to a friend