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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 12,813 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Show & God Of War ONLY Reason to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a DIEHARD Xbox guy, but 2 games pushed me to buy this and so far it has wowed me. I really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    OMG! Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well... you don’t need have a 4K TV to get the same impression as me (even because I do not have one lol): PS4 Pro is an amazing console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great step up from PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS4 pro is great; the graphics from the PS3 to the new PS4 is dramatically different...for the better! I only wish PlayStation network was still free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t need my opinion on it, it’s 2019 it has more than enough made a name for itself. That aside it is great to play the games in 4K. Even though it’s not native resolution it’s still amazing considering that the the Pro model is fundamentally a console from 2013. (An innocent time when 1080p was considered the pinnacle of picture clarity) too bad it doesn’t have a 4K blu ray player Sony. They pushed for the technology (that they invented) on their last console and flaked this time around.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Pro Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this new update from the old ps4, but the only thing i really want is my old ps4 games receive the patch to increase the fps or the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our grandson. He set it up and was playing within an hour and loved it! I was amazed at the picture it produced, so crisp and clear!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro adds a level of quality that I didn't know was possible. Hours of entertainment for the entire family, whether it's with games or movies.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade to my PS4, and I'm not disappointed. Fast graphics. Wish it would also play 4k disks, but I've got an XBOX One S that can do that....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, but haven't tried all the new feature to know the difference. Try to catch online deal that offers free game, unfortunately I missed that sale.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with it so far. Isn’t really much different from a slim though. If you have a slim don’t upgrade it’s a waste of money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    bestbuy needs to add more stars, this deserves 10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best console just got better, this thing is a beast, and incredible piece of hardware engineering that makes games look phenomenal, a must buy for gamers!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sony - PlayStation 4 Pro Console - simple the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - PlayStation 4 Pro Console - Jet Black is the best console ever i need for ever i loved and my son to

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded up from my original PS4 not a huge increase in noticeable graphics but some games look better than others. The 5ghz wifi is great for online multiplayer

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a ps4 slim Upgraded to ps4 pro. Absolutely love the difference The graphics are awesome. It made a huge difference in gameplay

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    First experience with PS .. very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been working great for 4 months now! it is my first experience with PS and I loved it .. Awesome graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Seeing is believing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really sceptical about buying but after doing Alot of research and the release of horizon zero dawn I am blown away. This is a purchase I'm glad I made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the standard PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K TV (especially with HDR) and are looking to get into the amazing library of games on the PS4, then the PS4 Pro is where to go. It may not be quite as powerful as my Xbox One X, but the games on this machine are insanely good. God of War, Horizon, all of the Uncharted games, the Yakuza series, and countless other awesome Japanese games. If you don't have a PS4 at all, then this is the console to jump in on. If you already have a PS4 but you have or want a 4K TV, then it's definitely worth the upgrade. The visuals are absolutely nuts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $50, I wanted to play abfew of the new single player games that have came out and it doesn't disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best performance with PSVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the main bonus has been better performance with PlayStation VR, but I'm also getting a 4K TV soon and look forward to seeing how much better it looks!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good Upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the last PS4. Games that are supported look better and framerates are stable. Can't wait to see what other games are coming with 4k upgrades.

    I would recommend this to a friend