Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    love my ps4 pro!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the ps4 but ended up buying this ps4 pro so i can take advantage of my 4k tv. Amazing graphics!!! i also use monster hdmi --- highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you game you have to upgrade to 4K. It's a huge difference and easily worth the money. You pay so much for the game don't cheap out on the gaming machine

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the PS4 Pro very fast and silent whil playing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is very fast yet very silent while I’m playing love the fact that I have download games and not having to change out the disk

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great mid-generation upgrade

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no reason to upgrade to the PS4 Pro but I'm super happy that I did. Games looked and ran much smoother.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Tech perfect 4k starting point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tech for 4k and reg. TV Can't Go Wrong one of Sony perfect Great Consoles To Date A Must Have and A Must Buy Money well spent i must say so myself

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 pro is a fast, quiet and cool system. It however uses a lot watts, about 380. It turns on quick and has a stand by mode. I'm glad I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More power without the constant fan noise like the

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Playstation 4 pro is a very powerful system with great HDR capabilities. The added frame rate acceleration helps with the first person shooters as well. It's also a very quiet system compared to my old PS4. Which used to get very hot with the loud fan going off all the time. Been throughly enjoying the new system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the basic PS4 to the PS4 Pro since I just bought a 4K tv. To be honest, the upgrade is noticeable but I was not “wow’d” by the difference. The colors and contrast is definitely sharper. I believe the next gen console we’ll see the significant improvements and full use of he HDR technology

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly for God of War and it is incredible. Graphics are awesome, it loads quickly, overall very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great successor to the PS3

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4 pro. It runs faster than the regular PS4. Highly recommend getting this over the regular one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing video game console, great graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 10 years without buying any playstation console, recently I got this, IT'S AMAZING, the quality on the graphics, the media center, love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ps4

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the ps4 pro for a year its very great comes in neat condition runs smoothly recommend if not getting ps5

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas and it's been great! He loves it and the graphics are very impressive! No problems with it at all!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games that take advantage of the extra power of the Pro look amazing! I can't wait to eventually experience Horizon: Zero Dawn and the new God of War!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best PS4 Console ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing games on this console. The graphics on my TV are so high & realistic. More playing time for me every week ends.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful gaming system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most powerful gaming systems out there doesn't disappoint with the PS4 Pro. Been a loyal Playstation gamer since PS1

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doubling the size of the hard drive is important when you want multiple games installed on your PS4. The upgraded speed is perfect for newer 4K tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sony awesomeness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the specs, and reading other reviews, I was convinced. I was surprised however to see what a difference it was for older ps4 games upscaled.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    kids and I are having a blast with it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to run real well no problems yet, Great picture, battery in remote's last a long time before it need's a recharge our X box doesn't get used anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro is a Great Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned both a PS4 and a PS4 Pro and I can confirm that games run better on the PlayStation 4 Pro. Nier Automata and Dark Souls 3 have better framerates. If you've got a 4K television with HDR, you can take advantage of whatever games use those technologies. It also has a "Boost Mode" that allows games that aren't enhanced for PS4 Pro to utilize the beefier specs of the PS4 Pro. I've noticed some games running better using Boost Mode that didn't receive an update for the PS4 Pro specs. If you're in the market for a PS4, I'd recommend getting the PS4 Pro.

    I would recommend this to a friend