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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 12,813 reviews
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great 4K video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra $250 after you trade in your old PS4. Especially if you have a 4K tv. 2160p resolution with all the new games. Shadow of War and Battlefront 2 etc. The detail is amazing. Less lag and kicking too. You’ll love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy to see, but it’s faster and will run many games at higher frame rates and or better res.

    I would recommend this to a friend
  • Cons mentioned:
    Lag, Noise

    Rated 5 out of 5 stars

    Nice Jump

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the Black Ops III PS4 (circa 2016) to a PS4 Pro and I felt the difference right away. The console starts up quicker, as well as, smoothly transitions between apps and commands. The prior console had minor lag here and there. My old PS4 was getting pretty loud, too. All in all I’m happy with my purchase. Not in a big hurry to get PS5 and plan on rocking with this for a while. There’s many PS4 titles that I’ve yet to touch.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Console Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the PS4 Pro .LOVE THIS SYSTEM. System is GREAT. I hooked up this system to an 8 yr old Sony HD BRAVIA 1080P for Compairison.TV Graphics and System Capability are still AWSOME. DEFINITELY PLEASED WITH THIS PURCHASE.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    great if you want more memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has twice the memory than the ps4, it has 4k graphic viewing and it makes the game a lot more interesting. The process unit is also faster.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You def need a 4K tv for this PS4. great graphics all around for gaming and movies. It is a little wider than the regular PS4 but not by much.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some upscaled graphics. some native 4k stuff. not bad at all. some games even let you use the extra power for frame rate etc instead of 4k!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    4K okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have a 4k hdr tv then this is a no brainer, definitely worth your money if you would love some better graphics and better frame rate~

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics, Performance

    Rated 5 out of 5 stars

    Amazing improvements over the first PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvements of the PS4: 1. Better graphics 2. Faster performance with the PSVR. 3. Upscaling to 4k video Amazing overall!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    All the Shiny Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, the Pro enhances graphics and pushes games to the limit in brilliant 4k. Many games run in non-native 4k but the UHD jump makes all the difference still. Old games are getting 4k graphical updates and many remasters truly shine on the Pro. Some games are being created to take advantage of graphics with different modes to enhance your area of choice. Absolutely loving the additional bells and whistles, so if you have a 4k TV and can justify the upgrade, do it. You won't be sorry!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice upgrade from PS3...faster...better storage& options...graphics keep getting better & better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid enhancement on 1080p gaming & good 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a PS4 Slim model about a year ago, and I wanted to see how the experience changed from playing at 1080p to 4K. Haven't had a chance to test on a UHD 4K TV, but the enhancements are noticeable at 1080p with higher framerates in certain titles (Final Fantasy XV, Everybody's Golf, etc.). I appreciate the better performance, but I wish the enhancements extended to more titles. I guess it's all up to the developers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a PS4 owner since the release. We decided to pick up a second system in order to play in other rooms. Immediately noticed the difference in graffics. If you’re in the market for a PS4 the Pro is a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    BEST CONSOLE OF 2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games look beautiful, performance is fast! Frame rate is 60fps no dips and VR looks 10x better!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the launch PS4 and this system was a great upgrade to performance. Picture looks great on my 4K TV and extra storage is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K TV, the experience is even better! There is definitely a noticeable difference. It is more readily seen, if you are used to watching movies and TV on a 4K screen. Definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    PS4 Pro is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More storage, faster processing, and a much better picture even though I still play on a 1080p TV! Can't wait until I upgrade to 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    An Amazing PS4 Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a five star, The PS4 has very good graphics which it makes the games look almost real. Another thing that I love is the equipment that I can use to play different games and playing with other gamers online

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this game system for my child as a Christmas present. Absolutely loved it! The graphics are amazing very realistic on the 4K television. Not experiencing any lag very fast downloading unlike the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Impressive console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is faster, smoother and the high functionality on the graphics end is super incredible. I own a 4K tv so I needed this upgrade and transferring from the original PS4 to the PS4 pro has never been easier. The game imageries are stunning especially with Horizon zero Dawn..forget VR because you feel like you're actually in the moment with the character. Downloads are faster and 1 TB storage is obviously a huge plus.. so happy I got this... try it out for yourself I promise you won't be disappointed.

    I would recommend this to a friend