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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 12,813 reviews
  • Rated 5 out of 5 stars

    My current console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been playing in a console for like years. Main reasons would be that because i don't own any of them and second, i am a laptop person. So i gathered lots of best buy GCs from different sources and manage to have at least 200$ worth until i bought it online. I have it checked out for pickup so that i would not wait for it to be delivered and was not disappointed. I loved every part of it from physical appearance to it's functionality. I don't have blue ray drive in my laptop and now does not need to buy a player since I have a PS4 Pro console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to love? Sony PS4 Pro rocks!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter and she LOVES! Holds up better than the MS XBox, but you buy these for the games and if you use a lot of Sony games, then you need this. Unit functions well, no issues, no overheating, connects well via WiFi and with the Sony platform. No issues with the controllers and connects well to non-Sony brands. No issues with disk error, smooth game play. Unit was on sale, so got a great deal. With all gaming consoles, I recommend getting an extended warranty for accidents.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PS4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the PS4 previously and was glad to upgrade to the PS4 pro! The quality is great and I like the fact I can play my same games on it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is a very nice system. The graphics are exceptional and like always the controller does way more than you think as far as game interaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Nice upgrade over the PlayStation 4 if you are using a 4K TV. Cons: - No 4K blu-ray capability.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Upgrade decision ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy that I decided to upgrade from the regular ps4 to the pro. Much clearer quality and the extra space helps so much.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than our regular PS4, the Pro provides great gaming experiences. We also use it as a blu ray player and for apps like Netflix and YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Keeps Getting Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Pro for the enhanced graphics and larger HDD. It hasn't disappointed. A lot of games I play now load and play faster. Great job Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the HDR settings and 4K streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation for pro is an amazing system to get if you have a 4K HDR TV I was running a regular PlayStation 4 for about a couple years and had always wanted to upgrade to the PlayStation 4 pro. I'm so glad I did because the 4K streaming is amazing and the HDR gameplay is out of this world. I would for sure recommend PlayStation for pro to any of my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ps4, cant wait to get the new one lol, this is worth it also but will go out when new one arrives

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a video game console in a long time. I purchased this to use on my Samsung 4K Curved TV and I couldn't be happier. Graphics are ridiculous

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    me likey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    due to GOD of war ps4 bundle sold out, i decided to get this 4k 1tb jet black version. very nice and very good quality expected from sony.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Playstation 4 pro. Didn't understand that the 4K was just for streaming. But still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Loving the PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to upgrade my PS3 and so I did! I’m glad I did!! Everything is awesome about it!! The graphics are the best! Netflix is even better!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A noticeable upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new ps4 pro. If you have the original ps4 launch console I recommend picking up the ps4 pro when you plan to upgrade it is so worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an upgrade to the day one edition and couldn’t be happier runs smooth and no input lag issues

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It still being played every single day all day. Only issue is the noise if it gets hot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Wonderful gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my hubby on Christmas. He loved it very much. He said all the graphics and everything feels like real, especially with the SUHD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the PS4 pro because my friend wanted a PS4 so I sold him mine and upgraded to this since it's more beneficial to me as I have a 4K tv and he doesn't. Well worth the upgrade. Games look clearer and run smoother with the new boost mode option for games to help frames per second stability. It's quieter than the regular PS4 and the controller is neater and feels better and holds battery life very well. No 4K player but I do streaming more than anything these days so depends on your viewing preferences and what you're looking out of a console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming console out better graphics pretty 4K graphic if u plan on getting a new console make sure to get this one u won't b mad

    I would recommend this to a friend