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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are absolutely amazing when hooked up to a 4K TV and 4K HDMI cable. Even more capabilities when linked to high speed internet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sony forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my fiancée and play together of mhw with our other ps4. It’s definitely a great product compared to early ps4 models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new PS4 Pro and with the 4K TV, pictures are great. Disappointed still to have to pay to play online.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely crazy graphics on my sony 4k tv. Interconnectivity between the 2 is great automatically turns on the tv and can use tv remote on ps4 pro.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PS4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the PS4 previously and was glad to upgrade to the PS4 pro! The quality is great and I like the fact I can play my same games on it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this system as a gift for my Boyfriend. Easy setup for the 4k TV he has. The picture is perfect. It doesn't take for ever for the games to load

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Upgrade decision ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy that I decided to upgrade from the regular ps4 to the pro. Much clearer quality and the extra space helps so much.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get this when it first came out, had to wait awhile. Diffenetly worth the wait for this ps4 pro , no words can explain a diffenet must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My current console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been playing in a console for like years. Main reasons would be that because i don't own any of them and second, i am a laptop person. So i gathered lots of best buy GCs from different sources and manage to have at least 200$ worth until i bought it online. I have it checked out for pickup so that i would not wait for it to be delivered and was not disappointed. I loved every part of it from physical appearance to it's functionality. I don't have blue ray drive in my laptop and now does not need to buy a player since I have a PS4 Pro console.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Smooth gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gameplay moves smoother when on 4k tv. Hdr works great even with games that don't support it. Awesome movie upscale too All together great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Nice upgrade over the PlayStation 4 if you are using a 4K TV. Cons: - No 4K blu-ray capability.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It’s perfect.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s a PS4. You play games & that’s it. It works fast but needs updates like every week.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is a very nice system. The graphics are exceptional and like always the controller does way more than you think as far as game interaction.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    me likey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    due to GOD of war ps4 bundle sold out, i decided to get this 4k 1tb jet black version. very nice and very good quality expected from sony.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than our regular PS4, the Pro provides great gaming experiences. We also use it as a blu ray player and for apps like Netflix and YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Loving the PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to upgrade my PS3 and so I did! I’m glad I did!! Everything is awesome about it!! The graphics are the best! Netflix is even better!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gamer life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How amazing is it that the quality is so worth the price and everything included!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS4 Pro Worth It. Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Faster than my old ps4. Definitely recommend it if you’re looking to upgrade from standard PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Keeps Getting Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Pro for the enhanced graphics and larger HDD. It hasn't disappointed. A lot of games I play now load and play faster. Great job Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a video game console in a long time. I purchased this to use on my Samsung 4K Curved TV and I couldn't be happier. Graphics are ridiculous

    I would recommend this to a friend