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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I was able to get this again. Love the graphics and how the gameplay and sound with my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ps4 pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and beautiful quality. Traded in for a ps5 but was definitely great to use up till then.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pro system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K at its best. Picture is awesome! Works great. Hubby lives on his ps4 old one died after 3 years of 40 hours a week of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love...love...love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! Hubby uses it whenever he's not working or sleeping Lol. Plays blu-ray movies wonderfully. Amazing picture and no pixelation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Something Changed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for my 4-star review on this PS4 is that it is the second one we purchased, but it is a different model number from the first one we got. This one has ridiculous heating issues and constantly crashes with certain effects in games. Even when changing settings, it sometimes still can't keep up. We've been dealing with it, but it's just ridiculous to me that our first PS4 has virtually no issues, while this one just overheats and shuts down. It's not an every day occurrence, but it's very frustrating when it happens. Over all, PlayStation has always had amazing consoles, and the games are excellent. I just hope they don't make mistakes like this in the future when trying to reduce production costs of their systems. It's frustrating for customers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Finally!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me a 4K TV and this was the icing on top Battlefield and COD look amazing on the Pro. Definitely a must have

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great for 4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded to a 4k tv and just knew that for me as a gamer, I would not be disappointed. I was correct. Best graphics in und ever.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth The Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the PS4 Slim once I got my 4k Monitor. Everything is smoother and sharper.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly big improvement from the graphics of standard ps4. Especially when connected to a 4k tv using the correct cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The second to none console on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might not be the best console on the market now,but certainly it's the second to none! Good job Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    More than 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console so far never had one problem with it. Graphics while playing games are insane very fluid transitioning from games to apps to messaging.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    For the gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4k hdr TV this console is the best to pair it with so far. Powerful unit with great renders for games that have the upscaling package.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend any gamer asking them selves is the "pro" worth it ? Yes it is the difference is big when you go from PS4 to a pro and hdr tv !

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade from my previous ps4. Graphics are great and games load quickly. Totally happy I took the plunge

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is smooth and the graphics on the Pro are unreal. The best part is I caught the Pro on sale for $299.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best console out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Xbox one S prior to buying a ps4 pro. The ps4 exceeds in everything. It's quieter, faster, and just more user friendly than the xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A Must Get Console For 4k Tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love your PS4 as much as I do upgrading to the PS4 Pro was no decision at all if you own a 4K tv! Can't wait to play for Destiny 2 on it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very outstanding gaming system. I love it. It help me pass the time. Its performance beats other systems in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    4K gaming :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 4 of those Ks are excellent! I have this plus the x930e and when I play God of War, it’s like a symphony of graphical excellence.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade for the serious gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played Ratchet & Clank and FFXV so far with a 4K HDR tv, and the results are awesome, the load times are quicker and the picture is fantastic.

    I would recommend this to a friend