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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the world of Playstation, but I am loving this system so far. Graphics are great and load times are much shorter than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if I wanted the 4K or not, but I must say the clarity and smoothness of the 4K gaming is a nice little perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Wii U

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ready for next generation gaming...went with pro version for extra storage and wanted something a little future proof. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Ps4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This best gaming system at this point slot of there game run in 4k Xbox can only run HDR , Sony has done great job with this system , love it !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time to purchase one of the new consoles for gaming. So for we have enjoyed our new PS4 Pro and the pictures is awesome on the 4K tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console when my first gen PS4 died on me. Love the look and amazing graphics. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome gaming machine for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat this for a gaming machine. I prefer Microsoft's online experience and GUI better but for graphics this is hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than the Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played with the Xbox and the ps4 and this blows it out of the water Xbox is slow and sluggish while the ps4 just faster and better than it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy to buy the PS4 slim, but after one of the sales people advised me of the perks of having a Pro, i didn't hesistate to buy it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Something Changed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for my 4-star review on this PS4 is that it is the second one we purchased, but it is a different model number from the first one we got. This one has ridiculous heating issues and constantly crashes with certain effects in games. Even when changing settings, it sometimes still can't keep up. We've been dealing with it, but it's just ridiculous to me that our first PS4 has virtually no issues, while this one just overheats and shuts down. It's not an every day occurrence, but it's very frustrating when it happens. Over all, PlayStation has always had amazing consoles, and the games are excellent. I just hope they don't make mistakes like this in the future when trying to reduce production costs of their systems. It's frustrating for customers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an Xbox 360 to this. Amazing graphics and all around a great console. Works great with PSVR. Highly recommend getting this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the playstation. Graphics are so nice. I don't know why we waited so long to purchase it. It was simple to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The PS4 system but better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 4k TV, it only made sense that the next purchase would be the PS4 Pro. It provides stunning resolution to go with better performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so awesome I love it it’s a great upgrade from the old ones and I love that is has a lot of memory

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Game time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the original playstation and now I have the playstation 4. Each time it delivers better graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Glad I switched!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Xbox to PlayStation and I'm glad I did. Love the way the controller feels and has a great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just upgraded to the PS4 and decided to go with the Pro model since it has a 1TB hard drive and also the extra USB slot which we are currently using for the wireless headset. I also decided to go with this model so that we are able to add on the VR headset and will still have enough USB slots. The other great feature is that it has the Optical out for audio. I run my PS4 on a projector in my basement so I need the optical audio output to run to my old audio receiver while my video runs through the HDMI cord to the projector.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have my ps4 slim and I was so happy that they’ve put this on sale! The upgrade was totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a first time ps4 buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a tough sell for a ps4 pro if one already has a ps4, but being a first time buy I more than happy with it. The capture menu taking a while to come up is a bit of a slight inconvenience, but an understandable one when one considers the fact that it is often taking 4k screenshots. Even if one is playing on a 1080 display. The games that take advantage of the extra power (and the upcoming 4.5 pro mode update) really do shine when compared to regular ps4 versions as well. If you are buying a new ps4, and have the extra $100, get the pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your big in graphics and have a 4K tv I highly recommend this especially if you have surround sound too

    I would recommend this to a friend