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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 12,813 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    King of the gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS 4 Pro great and speedy and perfect. You can use this device as all home appliances in one. That is great thing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pause from playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm mad about games and wondered a lot before choosing this instead of others, but am 100% positive I made the right choice. Gotta go back!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My brother loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a Christmas present for my brother he had the the playstation 2 and noticed the way better quality.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    one word "AWESOME"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro is the jump into 4K gaming.supports High Dynamic Range (HDR), which boosts the color depth and contrast on games.Uncharted 4 looks great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and couldn't be happier, the system is top tier with graphics and accessibility with apps, such as Netflix, Hulu and PS TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great if you don't already own a PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own two PS4s but then purchased a 4K Tv. Against the judgment of reviewers on YouTube, I still purchased one. The quality was already good on the original PS4. The PS4 pro doesn't provide any real significant differences to warrant another 400$. If I didn't already own two I'd definitely one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The premier consol.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, low noise and a fantastic array of single player games, the PS4 Pro is a must. I upgraded from my old ps4 after getting it on the initial release date. The new system makes less noise has double the hard drive space and works great on a 4k tv. However the differential in graphics is a positive its not overly obvious that they have been improved. But if you’re in the middle of a game, say RDR2 and take a step back to take in the scenery you realise the true power of this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PlayStation since ps2. Love it. Super fast. Great operating system. It’s smart and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Future proof ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for a PS4, you should buy this version. If you want to upgrade, I'd say make sure you have a 4K television first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new PlayStation. My 500 gig one died and crashed so much I couldn't take it anymore so this is a huge upgrade you will enjoy

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    If you're NEW to ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's stream 4K only and play regular Blue ray,but the upside is it play 4K games When they arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great videogaming system!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the PS4 Pro for Christmas 2020. While it may be not the new PS5, I believe the system has worked great so far. Imagery, sound, and accessibility are all top marks for the system, and each game which I have played with the system is top marks. While the touchpad on the PS4 controller is unique, it can be a bit awkward, but it is a minor issue on an otherwise nearly flawless machine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy store for shipping so quickly and well package. The console is amazing and speed, sound and image are absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shouldn't have waited to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a stock ps4 for years and using it within the past year on a 4k uhd .....i ask myself, why did i wait so long to upgrade???

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than regular ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the pro would make slight improvements to graphics only. I was wrong, All games run better even without being pro boosted.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My son and I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for his 10th birthday and he's in love with it. The graphics are amazing and tons of storage space

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned a PS4. So I was debating if upgrading to the Pro was worth it. There is a noticeable difference in the graphics for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console more than 2 years ago and im amazed by the quality, a lot of fun in this years .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Not a big difference from regular PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very minimal difference but it is noticeably improved. My setup is 4K LG OLED with cinnamon hdmi cables. Played fifa 18 and WWII CoD

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gamer's Delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, who is a gamer, he has the X-boxes, but prefers the Sony play station, have seen it , and characters are so life like.

    I would recommend this to a friend