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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 12,813 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 on roids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same price as launch unit, 4k, SATA 3, HDR, 5Ghz wifi, better video card... This thing is a BEAST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for multiple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been much of a gamer but thought I’d purchase one of these after playing around with my girlfriends. I work out in the Aleutian Islands for three months at a time and it get quite boring at night so I purchased this to play games and watch movies when I was off work for the night. It took a bit of getting used to the controls, but I’m really enjoying all this machine has to offer. I also get to communicate with my girlfriend more doing online games together when I’m gone.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fast powerful system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to get the 4K HDR experience since I got a new TV. Very happy so far, fast and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Get the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were going to buy a PlayStation 4 you must get the pro edition. Better hard drive and better graphics great console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics on my console love that I can purchase games without needing a disk no worries about loosing the Game or scratching them

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4 in steroids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, but meant for a niche. It's a marginal gain over the Ps4, and it really only justifies the premium if you have a 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at first skeptical of purchasing a new PS4 just for the "PRO" model; however, I'm in love with the quality of graphics and gameplay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro pwns all except PCMR :) added an 8tb ssd external 8tb ssd. MX-4 thermal custom cooler. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best PS4 Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the extra $100 to get this console. It is a lot faster that the standard model with options to speed up the games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this before buying my new Sony TV and the PSVR and the difference was stunning. Also nice to have such a big HDD finally!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get console it’s better then the Sony PlayStation 4 my so lives the Sony PlayStation 4 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrades are nothing to shy at, but that extra 500gb was dearly needed. Somehow they made the controller better too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS4 Pro. This is the latest model and it’s very quiet, as compared to previous models with a loud fan. I spend more time on the PS4 than my Xbox thanks to the exclusives. It was sold out everywhere but I kept refreshing the page every 2-3 minutes over a 3 hour period and I was finally able to snag one! Arrived just a couple of days later.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Same system, better graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave 4 stars because the graphics are great, but I feel the xbox one x has better results for 4k hdr graphics. Other than that, I don't recommend upgrading to the pro if you have a base system until the ps5 comes out. Not too much of difference from slim or base ps4.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best available console for strait up gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently the Best experience for gaming, i have every console. Best picture and frame rates. But not much else. Definitely not a media hub/media center. But thats not what i needed. Also best build quality by far of all the ps4's. Blows away the horrible slim build quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is the one who wanted the system after having watched my husband play his and enjoys playing his

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great PS4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console controller is a good size and easy to use graphics are also amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wish I had 4K tv to enjoy full experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is great but I don’t have a 4K tv go enjoy the full experience. However it’s much faster and gameplay is smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 3 PS4 consoles and find the quality of the pro to be better. Having the extra memory space is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4k tv and now the ps4 pro. Definitely notice a huge difference in graphics. I'm not disappointed with my purchase.

    I would recommend this to a friend