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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute love the PS4. My original PS4 and TV got struck by lightning so I decided to upgrade to a 4K TV and PS4 Pro. Not a huge difference for all PS4 games, but certain games do look much better on the PS4 Pro such as Horizon: Zero Dawn and Rise of the Tomb Raider. Would recommend if you're buying a PS4 for the first time, but I would not recommend if you already own the original. Its not that big of an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match for my Sony 75" 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what I was missing until I started playing PS4 Games that were optimized for 4K HDR TVs. The PS4 is a dream to play on a large screen TV and let's the gamer experience all the nuances of brightness, contrast, and color range that the TV was made for. I considered the Xbox ONE X as well, but at whopping $200 more it did not make sense. I was not willing to spend close to $600 to play 4K games. I was able to get the PS4 on sale for $350 and am extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid broke the old one so had to replace. Decided to go with the pro since I had purchased a 4K tv Looks good

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is my go to gaming console since I usually play MLB The Show most of the time. It looks great on a 4k tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good Console with some Great Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is a solid console with many of the best games on the market. It also supports VR. THe only negative is it is not true 4K as the Xbox One X is (I have them both). It is still a good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps4, easy to install, work perfectly, the only thing i dont like is that i have to pay for a membership to be able to play online

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for novice and expert gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. The switch between users is almost seamless. Love love love this system

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to decide if I wanted the Xbox One or PS4 as an upgrade. I decided on this because of he great graphics and space,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love this, easy to setup. Best thing I could have purchased during these (quarantine) times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PlayStation Yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek design, tons of storage, wireless remotes that charge fast, and all the latest features makes this a great game console and buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent value and graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandson who usually plays the xbox one. He likes the PS4 a lot more. He says the graphics are excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Play Station 4 Pro was an upgrade from the Play Station 4 & my son has gamed on it every chance he gets! Good quality features:)

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, your games will run much more smoothly, plus look allot better with hdr and 4k. You get allot of hardware for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4 great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not owned a game system since PS1 and am super happy with PS4. No need to wait for the 5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. all tools are within console .brought another controller. good graphics. Kids and I enjoy playing ....I made a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEAST performance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 15-20 frames difference is really noticeable in video games and i'm glad its sticking around for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    4k amazingness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has done an amazing job at lifting the quality of my favorite games such as BF1, Skyrim, and now the upcoming Resident Evil 7

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been wanting to upgrade my gaming console and couldn't have gone with a better choice. Graphics are flawless and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Not a complaint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like my launch model but utilizes my TVs 4K options. It’s the best entertainment device of this console generation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My boy love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the design, how light it is, and my son love the features. graphics and quality of the images

    I would recommend this to a friend