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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 12,813 reviews
  • Rated 4 out of 5 stars

    Excellent console but not without issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 pro is a console that set super high standards for a relatively affordable system. Danymic 4K gaming or even checkerboard 1800p requires a lot of hoursepower to achieve but the console seems to be doing an adequate good job at rendering that resolution at 30fps. To play the games at 4K you need to have a high end PC with GTX 1080 that will run you close to $2K. This is a $400 machine and it is a great value proposition for those of us who are on a budget but still want to experience games at QHD or UHD. In my opinion Horizon Zero Dawn is the game best demonstrates PS4 pro's full potential. It runs smoothly at 30fps while rendering beautiful image quality with HDR. That said the console is not without issues. Certain games such as Rise of the Tomb Raider, The Last of Us keep randomly crushing. Don't know what the issue but it mostly happens when at 4K resolution. This is why I rate the console at 4 stars. Sony or and its developers, please fix those ramdom crushes.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the new PS4. Especially paired with the newer games and the set up to go with it the games look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in for an extra controller and saw this “open-box” PS4. I had to pick it up. It looks and runs great so far.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Its HUGE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big bulky adn a bit on the heavy side. but hey it plays games and its much nicer than the XBOX one that I have. Get one youll like it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good graphics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing games on here!!! Restarted Detroit: Become Human and was blown away at how clear it came in

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an original PS4, however wanted to upgrade due to getting a 4k tv. Looks great. My only complaint is that it does not play 4k movies but only games compatible with 4k resolution. I knew this going in but just a heads up for those that do not know this yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bet gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games look amazing with the 4K resolution upgrade and how fast the games load, it is the most powerful gaming system out there.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend LOVES this system! I bought a few games and he's been hooked. The graphics are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Everything I wanted as a gamer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product. It is a well-built machine that gives you a lot of horsepower at a relatively low price.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far, non UHD capable games look quite nice. Can't wait for the capability to stream 4K movies from the PlayStation Store.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my pro. Huge difference from the regular model. Can’t wait for the 5 to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Boys love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the new one every year. Never gets old for them. But each one is even better so great buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Game On!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. It holds a lot of games and works so smooth. Great remote size and quality is impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only have 2 games now but we love the graphics that go with the games. Plus we also like the added apps that are on board already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Pro.... It's good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my PS4 pro after my PS4 finally gave out. I use my PS4 for streaming as well as gaming. Netflix in HDR is nice. Load times seem a bit faster... But honestly was expecting a bigger difference. Games look great in HDR. I noticed the difference immediately with Nioh. Overall I'm very pleased with the unit except for the lack of 4K disc support. Considering that Sony came out with the Blu Ray format, to have XBOX support the format and not a Sony product seems weird. I know that disc technology is going away, however I feel that they should have supported the technology because it's not DEAD yet. Also know that Sony's intent was a solid gaming system however, they could have had that and a bit more. One other little note to point out, my 1st gen PS3 supported 3D technology right out of the box before 3D was a thing for a second. Would have been nice to have 4K disc support instead of having to buy a machine for that as well.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just learned the Sony is going to discontinue the PS 4 pro. It is a nice machine. Runs a little hot. I got if for the 4k up-scaling for movies and such. Having said that, I can't really see a difference. Oh well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great if you have an HDR television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't bother getting this if you don't have a high-end, 4K, HDR television. But if you do have one, it's well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new PS4 pro. It does great when playing games in 4K and has plenty of storage for all my gaming needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has enjoyed this gaming system since she got it, easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system highly reccomend for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k aspect of the ps4 pro is absolutely stunning no true gamer will be dissapointed with theses graphics.

    I would recommend this to a friend