Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 12,813 reviews
  • Rated 5 out of 5 stars

    Love this console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4! I bought it mainly so I could play the remastered Final Fantasy X/X-2 and it has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely enjoys his gaming station. One of the many gifts he enjoys. Graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *This system allows great graphics in HD and makes the gaming experience even better than before.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console ever!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not expect the games to look that great, and I haven't yet purchased games at 4K, those will be even better1!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love the systems quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this system to go along with a new 4K tv we brought from Best Buy ..the system looks great on it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best playstation iv ever played. Faster better picture. wouldn't go back to the others, worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my other PS4. Could really use the 5ghz setting for WiFi

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    It’s a PlayStation Pro, it speaks for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PlayStation Pro, if course it’s great. 4K is amazing, the hardware is perfect. Just buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation for Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third PS4 I love the graphics I love the games that's only comes Sony comes out with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    if only it had UHD blu ray playback

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    step backwards even from the PS3 blu ray player, the remote has less buttons

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    A great stopgap

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While awaiting the PS5, this is the best way to play Sony exclusives in 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and very easy to use. All systems should come with a free game is my only knock.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Greatness Continues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a PS4 at launch and wanted to get the Pro for the extra hard drive space, 4K gaming and we are looking to get PS Vue. Also my launch PS4 was getting rather noisy. I am very happy with my purchase. This has the 5ghz WiFi option which is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s Pro Awesome picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the Pro, the picture is awesome really sharp and alive you can see the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GREAT SYSTEM!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the PS4 as the way it should of been double the specs of the first gen and so much better at EVERYTHING!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great looking games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ps4 pro is the only way togo ,easy to setup ,tons of free games,its just a perfect system,luv it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So much better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great so much more bold and crisp compared to the ps4 worth the extra 100 for sure

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome gaming console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the PS4 as a bundle with a Sony 4K TV. Awesome picture and gaming effects. Best gaming console out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a great 4K gaming experience at an affordable price this is the console you want to get, this is going to be the most powerful console on the market for another 1-2 years. Don't let the Xbox fans persuade you, yes the Xbox One has a 4K Blu-Ray drive but it doesn't really have any good exclusives, most of it's exclusives are on the PC. I have 1 4K Blu-Ray to my name that I only watched once, I do more streaming than disc watching, normal Blu-Rays still look crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Playststion console for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playsyation Pro model sets up well for my tv and has a good picture to use for my gaming experience.

    I would recommend this to a friend