Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 12,813 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it to replace my original model ps4. Pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS4pro for the Sony exclusives. The games look so good on my 4k set!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I've bought a gaming system. Love this one being blue ray and 4K compatible

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Ps4 was on its last leg after 4 years. This system is great and should last me till ps5 in 2019

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sony and I love the PS4 pro, the 4k is amazing and the new features are great also. I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great. Love it! High deph, great performance, the list goes on!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    AWESOME!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the VR which is new and for MLB THE SHOW it was worth every penny looks real with my 4k TV!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for people that have a 4K tv. The only downside to the unit is the lack of a 4K blu-ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the 1tb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go along with my 4k tv, no difference in the original ps4 but that 1tb is well needed with gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality graphic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought pro with tv. They work really well and i have bought many games right now im thinking to buy more games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my PS4 Pro it delivers on every level definitely recommend this for True gamers

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had zero issues with it since receiving it and quite enjoy the the upgraded graphics on some titles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Gaming System

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to play his Playstation. The pro version just makes the quality top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not to shabby for a replacement unit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my regular ps4 (500GB) stopped giving me video feed. Eventually it turned Into a tomato and this all happened to be around the week after black friday. Anyway, I got this unit for $250 brand new and although I don't play it much, its always good having a new console. Transferring the data from my potato ps4 to this new one was very easy. I think I only needed to buy any type of landline cable and follow the instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best game consol

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game consol and easy setup. Graphics are amazing and supports HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is high quality great definition and superb machine. Highly recommendas very reliable

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    I love PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gamer mashing and smart, very good quality in 4k and HDMI 2.2. Thanks Sony and best buy for sealer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy price match is great. Upgraded from original PS4, pro is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4's capabilities, storage space, and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for techies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 10 and 12-year-old grandsons had it set up in no time, with little help from their IT dad.

    I would recommend this to a friend