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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 12,813 reviews
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing once again a great product from Sony. The extra power the system provides really help me on my online gaming. Haven't lagged yet and the doubled memory.... you can't beat.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I like the view on the tv screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girl friend and she love it the view on the tv is amazing everything looks natural the pictures are very clear

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console even better as a Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the PS4 Pro, it was a great improvement on the last one in terms of just cooling and the graphics update. Try and buy it bundled to get the best bang for your buck!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Magnificent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my PS4 Pro. Everything I run through it just seems to work much better than my old PS4 and is nowhere near as loud. I will say that this thing is a beast - heavy and large and takes up some serious real estate. I suppose that's the price you pay for cutting edge performance. Current PS4 owners, especially those who game casually, should not upgrade in my opinion as there just isn't enough of a reason to justify the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A True Next Gen Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Xbox guy ever since the original came out. And, while I still love my Xbox One X, there is something crisper about how the PS4 Pro renders games and the exclusives are far more interesting. Spiderman comes to life on the Pro and God of War is absolutely stunning. I had purchased the original PS4 upon release, but the Pro feels like a different console altogether. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. Graphics are very good and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, looks amazing on a 4k TV. Lots of great games available, including several exclusives. Only real issue I have is the Remote Play feature is really lacking, compared to the same feature on the XBox One, and it was a big part of what I was looking forward to since with a wife and 2 kids, I rarely get screen time with my systems anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K and HDR on the PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have both a PS4 and now the PRO also, was worth the upgrade and can easily see the difference in quality. If you want the best picture for gaming on the consoles this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worlds Apart From The Slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First a bit regarding the PS4 slim. I initially bought the slim, but ended up having to return it because it has a fatal flaw. The slim cannot output audio to Stereo/2.1 etc and always defaults to either 5.1 or 7.1 surround which causes issues ranging from weird audio channels in games like Dark Souls 3 to much of the sound flat out not working like in Dying Light. This is due to it lacking the optical audio port and Sony deciding HDMI = surround sound only. I ended up returning it and opting for the Pro version and man what a difference. Aside from actually being able to hear everything properly, the massively more powerful GPU in the pro results in substantially higher if somewhat less consistent framerates as well as automatically upgrading lighting effects and textures as it sees fit. You can find a million reviews with game specific FPS documentation and painstaking testing online, but just know that the difference can be VERY noticeable. If you had a slim or standard PS4 already bought and paid for and no audio issues it may or may not be worth the upgrade to the pro for you, but if you're deciding which one to buy I say spend the paltry extra $100 and go for gold.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PS4 Pro is the PRO.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying as PS4, you must go with the Pro. I bought the PS4, and after a good experience with my PS3 over the X-Box 360, and an X-Box one. PS4 Pro is a superior machine than X-Box. I'm not a fanboy and I'm some kid. I'm a technology careered person, working in the cable/internet industry for over 20 years. I'm running this system on a 65' 4K Samsung TV. The images that this gaming system creates are beyond mind blowing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    An Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an at launch ps4 and it makes a difference. Games run smoother and just look gorgeous. Worth getting if you have a 4k tv but if not the regular ps4 is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 pro had a great graphics and speed compare to original ps4. And the fan noise are more quite.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Faster and Quieter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very happy with this. I bought this so I could give my son my PS4 and I was planning on buying a 4K HDR TV. Read and watched a few reviews that said the unit was loud and ran hot, however I have found it to be much quite and cooler (tempature & awesomeness) than the original PS4. 4K really stands out, but that is mostly because I upgraded from a 720p Plasma I bought in 08 (which still works great, just needed an upgrade.)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro produces graphics that are nearly lifelike! It makes playing games incredibly immersive! Be sure you have a 4K television and games optimized for the PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fast Great Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as an upgrade to my PS3. I am very happy. Console is fast and responsive. Graphics are great on my 4K TV. HDR works excellently and games are plentiful and fun. Download times are quick and I have no problems. Includes everything needed to get started except for a game. Even includes high speed HDMI cord. Recommend purchasing games from the Playstation Store online so you don't need to change discs to change games.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Nice improvement performance and capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come to the table with grand expectations, but this pro model does so some significant game load and streaming improvements. I did just purchase a 4k tv and based off the previous ps4 model on the same television, quite an improvment. Caught the console on sale so that was a plus. Not sure if i would make three purchase at full price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Very nice console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These consoles just keep getting better. The detail and color are fantastic, almost lifelike in some cases. I'm not what you'd call a serious gamer but this is a real nice toy to be played with. I do like the controller of Xbox more than this one though. This controller is not bad, but I prefer the more ergonomic feel of the Xbox. The performance of this console is pretty near flawless, you'll like it if you buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgraded from the original PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you all probably know how the standard PS4 performs, I'll just stick to what I've noticed the differences to be. 4K content is a plus (streaming only), HDR in Final Fantasy looks great, PSVR seems to be more fluid with much less load time and I've noticed that the frame rate is pretty stable even with a lot of artifacts on the screen. I think the upgrade will be more worth it as more PS4 Pro Enhanced titles are released.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good, but not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is GOOD. Very, very good. Great? "Next Gen?" Not so much. I have an XBOX ONE X as well and having compared some games side by side, I have to say that the PS4 Pro is definitely better than a regular PS4/Xbox One but it doesn't fundamentally change they way games look. It is fun to see some old games with better graphics though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console.Just upgraded from PS4 to PRO.You will not feel the difference unless you buy a 4K TV and if the TV supports HDR that's a plus.I bought Hisense 55 TV to use it with the console and the difference in picture is noticeable .Things like high quality textures,dynamic lighting effects and dynamic environment will look great on Pro.I played /horizon zero dawn on it and the details in the game blew my mind.

    I would recommend this to a friend