Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 12,813 reviews

  • Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and lots of good games for this product. Resolution excellent.

    I would recommend this to a friend

  • I like this system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have onlly had the system for a short while, but so far it is easy to use the menus are easy to figure out, they do not look the same as PS3 the load time from what I have seen so far is much faster than the previous versions of PS systems.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    PlayStation 4pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K content and storage space missed the gods of war bundle unit but still a great system

    I would recommend this to a friend

  • Perfect PS4 Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster with double the memory. Swapping all the data from my old PS4 was very simple via ethernet cable.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Works great, Especially with VR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the pro because I figured I'd eventually get VR. Works great with VR and works well for my 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Won't Regret!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my brother and he loves it!! He told me the graphics and just everything about it is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Amazing

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro is absolutely stunning. I love this system and the amazing graphics

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Faster,more memory and games look great in 4K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K TV this is a no brainer. New update has older games looking better as well. Thanks SONY!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Very happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work ps4 pro, best experience with my tv 4k, i would recomend to buy this console, i'm so happy!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console, work perfectly and fun to play. Noise level is low.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great Gaming Fun!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Play Station nothing else needs saying but works great and plays fabulously!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Ps4K!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new console. Goes with my 4k tv; finally. I was trying to wait for the ps5, but my original, stand in line version finally fizzled out. Anyways, playstation is always a good bit of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great for children to pass time especially now

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! My kids love to play on the ps4. The quality is exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Its a ps4 pro just look it up online and you can s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Ot works and plays games amd stuff im sure you know what it is

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Best Gaming Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming setup yet. Fast graphics, quick loading. Just wish more game improvementso for 4k applications

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ps4 and I love it. This one is better then the first one I had.

    I would recommend this to a friend

  • Solid even if only looking for storage expansion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated getting this early and really hope there becomes more HDR content and games to take advantage of the extra horsepower. So far the biggest benefit is having enough storage to not have to uninstall and reinstall all the games over and over.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Excellent graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews before making my decision. I'm very happy I purchased the ps4 pro from best buy!!

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and I enjoy it most days. I love the updated wireless and larger drive.

    I would recommend this to a friend

  • Got it for my son for xmas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unable to add a photo I already gave it to my son for Christmas

    I would recommend this to a friend
Page 225, Showing 4,481-4,500 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.