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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 12,813 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking it must be better than the regular ps4 but it’s not. It’s true that it can occasionally render better picture quality but at a cost of speed. It tends to have problems with games like freezing and so on. I have had a better experience playing on my regular ps4 with no issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console had to buy a second for the updtairs

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best PS4 option for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to play 4K on PS is with the pro. Worth the extra cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best time sink purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the PS4 PRO is amazing. We had the first generation ps4 so we decided to up grade my hubby’s system to the PRO. At first he was upset with his bday surprise knowing we already had one, but the clarity and strength inside the PRO has long since won him over... I think the dent in the couches are worth seeing the man that takes care of everyone enjoy his gift.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Incredible graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage boys and I was impressed with the graphics, such realism!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Optical Audio Output-only Surround Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice upgrade from PS3, except for surround sound output and no solid state drive (SSD) option. The PS3 supported 7.1 audio through the HDMI port. For the PS4, you can only get 2.0 stereo over HDMI. You need to use the optical audio out TOSLink port on the PS4 to get anything above that. You also need to set the audio output option in the movie player application to use anything above 2.0 stereo, which is the default setting instead of something that supports 5.1, 7.x or 9.x surround sound. It was baffling to me why a game played natively in 7.1 surround sound while a Blu-Ray disc only played in 2.0 stereo until I found the setting.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our PlayStation. Very fast and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality from this PS4 and awesome graphics it’s a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Brings the best out of your 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to go with the ps vr love it the grafix look great on the vr vs the original ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome PS 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra memory is a great addition to this console. I would even like more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics. Great games and easy to use. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Its a PS4 PRO :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 PS4's already.. the PRO streams and plays 4k games.. a must for a 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Kids Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids were amazed at the difference between the 3 and 4 they love the Pro

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good size console fits anywhere. Doesn’t heat up very much.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graffics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice graffics and the vr is amazing. Can't wait for more vr games to realese

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, quiet, love the 4K wish all the games add the capability to run 4k

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console for my Sony 65” 4K tv, I enjoy my games in 4K picture

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PS4 pro looks great on 4 k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K tv, especially a large one like 75in, this makes games look great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still play it and never had any issues on it at all!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work system and I enjoy playing it! The graphics are ridiculous on my 4K TV

    I would recommend this to a friend