Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 4 Pro Console - Jet Black.
  • Angle. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 11. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 12. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 13. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 14. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 15. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 16. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 17. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 18. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 19. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 20. Sony - PlayStation 4 Pro Console - Jet Black.
  • Alt View 21. Sony - PlayStation 4 Pro Console - Jet Black.
  • PS4 Pro video 0 minutes 30 seconds

PlayStation 4 Pro Console - PlayStation 4

Model:
3003346
SKU:
5388900
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 12,813 reviews
  • Pros mentioned:
    Performance

    Really enjoy the enhancement from the Playstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good enhancement from my Playstation older system. Great with a 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Just perfect!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool console, really fast and smooth graphics! .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good awesome sweet works good works really good for me

    I would recommend this to a friend

  • I'm an Xbox girl...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..but the PS4 is a VAST improvement over all previous gens in my opinion! I got it specifically to play Horizon Zero Dawn...and it's behaved beautifully thus far! The new controller also feels more substantial than any previous gens. Again, not my favorite console to play on, but it's a solid 2nd :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great upgrade on equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming unit. I upgraded from the old 360. Huge improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Much better than original PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and image quality is definitely better, happy with the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    great system for all ages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    playstation 4 pro by far the best console you can play games

    I would recommend this to a friend

  • PS4 best system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ps4. The pro just adds extra space which is what I need

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Amazing game system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing with this amazing game system. And the graphics are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    great graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the ps4! i use it for netflix and gaming. the graphics are incredible

    I would recommend this to a friend

  • Awesome graphics compared to PS3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was easy to install. Family members from 6 to 40 all love using it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Awesome first PS4 system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just an overall great and powerful PS4. It works awesomely with the PSVR

    I would recommend this to a friend

  • Use it for everything

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the Sony PS4 pro. This is my second purchase of one because we use them for not just gaming/ VR but for streaming through our various apps. on our TV's. We prefer the Pro for the better graphic quality, but the regular PS4 is fantastic as well. Just depends on your needs and preferences.

    I would recommend this to a friend

  • PS4 Pro triumphs the console war

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viewing games in such a high quality and such a great frame rate is awesome

    I would recommend this to a friend

  • Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system easy to use staff Is very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have not upgraded to the pro version then do it!

    I would recommend this to a friend

  • Everything we expected and more!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to use, we are super happy. Great job Sony!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a slight difference from regular ps4. My bf loves it

    I would recommend this to a friend

  • Really fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really really easy to set up fun and the game it came with was cool

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    awesome gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro runs really smooth and seems clearer graphic ways. Deff recommend

    I would recommend this to a friend
Page 278, Showing 5,541-5,560 of 12,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.