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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is awesome. Enhanced graphics make gameplay more fun.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Has great sound, fast, better than any other device

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS4 Pro. Sleek, cool, and I love the crisp 4K graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Playstation yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super enjoyment. PS4 Pro is the best Playstation yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure awesome. I play this machine daily. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An improved version of the original. Faster and all around better.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Fantasy is here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this upgraded version of the PlayStation 4. Although, it's not completely in 4K in some games it's supports a more beefier version that great for any 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Nice step up from standard PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my launch PS4 toward the Pro and it's definitely a step up, with the games looking fantastic. However, it's not nearly as good as my Xbox One X, where games look way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed upgrade from the original PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I bought a 4K tv and I wanted to start gaming in 4K. I already owned the original PS4, and when I bought the pro it's practically identical from the original (os and menus). So it's like I never left! It took a long time (around 16 hours to transfer my original PS4's data to the new one, but the 4K optimized games look amazing, and everything runs better too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it just for VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this guy just for the added power that "they said" would be needed going forward for VR. I don't have a 4K-HDR television and VR is very limited right now so it's pretty much just a more expensive PS4 for me. Don't buy it if you don't need it for any of the stuff above. I'll give it a 5 star because the PS4 is awesome but it's been a bit of a needless expense so far.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome syatem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is awesome with great graphics and great games. Best upgrade! !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good picture everything works as they should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console plenty of storage would definitely buy it again

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best for RPG games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for RPG games. Hopefully they will upgrade the software to play 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves it. Better than the regular PS4 he had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth gameplay, versatile. Easy to set up and play.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like my og PS4 this one has no issues and works great. 4k is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. And has way more memory than my Xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    PS 4 PRO HAS A NICE PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PICTURE IS NICER IF YOU HAVE A 4K TV BUT NOT BY A LOT AND THE GAMES LOOK CRISPER IF YOUR BUYING NEW ITS GOOD IF YOU ARE UPGRADING JUST FOR A BETTER PICTURE MAYBE NOT THE DIFFERENCE ISN'T THAT BIG

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the previous PS4. I highly recommend it if you have the money.

    I would recommend this to a friend