Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 12,813 reviews
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console that has good speed, 4k and a lot of storage

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Good entertainment device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice enhancements to introduce 4K and HDR support. Sometimes fan runs louder than expected. Works great with new Sony 4K tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ps4 for my husband and he loved it !!!! Graphics are amazing . Gentleman that waited on my was super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this on my 4k tv looks amazing, horizon zero dawn and Shadow of the Colossus look near perfect. I really like that many of the games allow you to choose between frame rate and resolution. It's not going to give you computer level options, but for $400 its certainly looks great and and is super easy to get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great addition to 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics and great addition to 4K TV system. Wish there were more multiplayer brawler games but overall great system

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming console on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to give PS4 Pro a shot after buying a 4K tv and owning an Xbox One for years. Do not regret a thing and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great graphics.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, it has a lot of memory, & runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My other other other baby

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. It’s quiet and has great IQ on my 4K tv. Next on the list is the One X. Loyal to the game, not the console.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Noise

    Rated 5 out of 5 stars

    Great improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a month now. I upgraded from a launch day PS4 and this system is much quieter and doesn’t get as warm as my old PS4 did. Games also play much better. God of War was so much smoother on this system over my old one. I’d recommend this even if you don’t have 4K just for the improvement in gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A good pair for my 4K tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is amazing. The graphics are outstanding. Waiting for more games to come out for this system that is 4K capable

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation is great for VR , it helps with the graphics. Great with downloading apps and you can play blue ray dvds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll love it! It's fast, quiet, smooth, a ton of storage!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro is the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro are much better than the slim, its more powerful and it display 4k with hdr which makes it looks all that better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Graphics are totally upgraded from older PS3.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro is the most powerful model of PlayStation. Also the PS4 Pro games are more realistic and graphics are outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PlayStation 4 pro

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best consoles I’ve ever had the 4K makes the difference but make sure before buying to use that feature you need a 4K tv . We’ll worth the money glad I upgraded to the pro and the added storage is a nice touch as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I waited this long to get one. It looks fantastic on my 4K Toshiba!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that with having 1 Tb storage is super good since I used to own a PS4 and only had 500gb storage. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4 4K WORTH IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played the original ps4 and I thought it was great. Little did I know that the PS4 Pro would perform even better. Yes.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very Good PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k is nice. But if you're a beginner just go with the regular PS4 unless u have extra to spend then this is the one!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade from my first PS4, and glad I did.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the Pro version. The added storage is great but I went ahead and paired it with a 2TB laptop hard drive. The console seems significantly faster and has an incredible display when paired with a 4K TV, especially one that lets it take advantage of HDR.

    I would recommend this to a friend