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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 12,813 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my regular PS4 and this pro is so fast, clean looking, and great so far! Definitely got great deal on it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll tell you this much the picture quality is perfect and if you have the PlayStation brown he’s set that’s a plus

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did an excellent job with the PS4 Pro. Videos on the internet don't do it justice for just how much better the graphics look. For the price of this console, it exceeeded my expectations. The games that support the Pro are noticeably better. there are boosts to the resolution and frame rate. Textures also look much better

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    First Time PS4 Pro User, Ex Xbox One User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm originally a Xbox guy, but seeing how a lot of the good games are not coming out on Xbox, i finally decided to purchase a PS4. Now i wanted the latest and greatest so that's why i didn't get the 1st version or the skinny PS4. Although, It sucks that it does not have a Blueray/4k driver so you can watch movies, but i understand everything is being streamed now and i don't remember purchasing a DVD in a long time! You will find the same price no matter where you go( Best Buy, Walmart, or Target), so no use of driving around for a cheaper PS4 Pro. I have a 4k Sony tv i bought in late 2015 (purchased at Best Buy too), but the fine print is that in order to get the best out of your PS4 pro your tv will need a 4K HDR feature. Unfortunately, my tv doesn't but it still doesn't take away how great the games look or how great the streams look out of my TV. So far i like my purchase and i am now waiting for the good games to come out. I've been playing PS4 pro now more then the Xbox One. I would recommend to anyone. I feel Xbox is more of a entertainment media center and PS4 pro is more of games console. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PRO is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have a PS4, then go for the pro. well worth the extra little bit for the extra power and 4k ability.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting a ps4 pro. It makes the graphics in games so much more clear and crisp. A++

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PS4 worth replacing with Pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 4k tv and the picture quality is so much better with double the the drive space makes the pro well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system exceeds my expectations. That being said, my expectations may be different from others. The Pro was designed to enhance the gaming experience, not revolutionize it. And what improvements you get really depends on the game. What you get with the performance boost is that games are now capable of being displayed in 4K and can also have higher frames per second. It also has HDR, however the older PS4 now supports that as well. The older PS4 is still a great system and the differences in gameplay experience between that and the Pro is not much different, and on some games even not at all. If you are looking at playing ultra HD Blu-ray discs on the system, you will be disappointed. It only supports regular Blu-ray although it does upscale it to 4K. But it does offer 4K content through video streaming services, such as Neflix. Whether or not to buy one really depends on your current system and needs. If you have a 1080P TV, the regular PS4 is more than fine. But if you have or plan on having a 4K television in the near future, the PS4 Pro would be the better choice to take full advantage of the TV's capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this when our PlayStation 4 starting overheating. The quality on our 4K television is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    ? Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big PlayStation fan. I bought this to have a better picture so far so good thanks Sony for taking my $. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good item love playing on it ,great quality and the games are the best wont change best buy for any store

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than stock PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the stock PS4 for totally happy with my purchase. I feel sorry for those who play on the old console.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our ps4 graphics card was going bad, decided to upgrade to ps4 pro, well worth the extra money for improvements

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PS4 Pro is def worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many on the fence about the PS4 Pro... the bottom line is that the console is a solid machine. 4K or not, you stand to benefit from the performance boost the console will give your gaming. If it's graphical boost your looking for... CHECK! If it's a speed boost in load times... CHECK! the system is a BEAST!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Performance ahoy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great, but I also don’t tend to worry about that stuff too much. What really makes me love my pro is the performance! It’s much faster and doesn’t sound like a wind tunnel compared to the original. And really, the improved graphics on my 4K are phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Very fast and a lot of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and a lot of space and beautiful picture

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console ive bought

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation 4 Pro is the best console that I have ever bought and the graphics are amazing on my 4k TV and also the 1TB really allowes you to play and download multiple games so that you dont have to delete certain games and reinstall them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 pro is the best better than Xbox I would recommend this console to everyone easy to play good for kids too

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great UPATED PS4 system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updated system resolution, processor is faster, fan is quieter, the lag is not noticeable as it was on the previous PS4 system. For anyone who's a fan of PS4 this is the system to get. Highly recommended it. Highly recommend you get a 4K TV when purchasing this PS4 otherwise you won't see its full capability.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    PS4 PRO!!! Games run abit smoother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great console. I'm a fan. Of course I was a previous PS4 launch console order. I got this and easily transferred everything from my old PS4 with an Ethernet cable. Very easy. And this didn't sound as noisy as the first gen PS4s. 4k looks amazing. I've been focused on mostly battlefield 1, and then uncharted 4. The HDR feature is great. You'll have to activate it on the certain port that you connect your PS4 pro to. As many have said, no 4k blu ray drive. That does kinda suck. but 4k content looks sharp on Netflix and YouTube. But neither those apps are hdr capable. I wish Best Buy had the official pro vertical stand, or licensed by Sony. Well I didn't get this at launch but much later. I don't know if there were vertical stands then. They are orderable on GameStop but no stock. There's some nutjobs on eBay and Amazon that just wants to sell these plastic PS4 pro stands for $90 dollars. Anywho I went with a 3rd party "Fastsnail" stand that works just as best and priced well. Asides from that I look forward to the true next gen 4k games coming in the years to come.

    I would recommend this to a friend