Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 12,813 reviews
  • Rated 5 out of 5 stars

    PlayStation 4 pro

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I was definitely happy with it. Now I'm going to try out the PlayStation 5 but if you can't find a PlayStation 5, definitely check out the PlayStation 4 pro

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Second ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were an Xbox family who had a ps4 in the past and got rid of it. The exclusive titles brought us back and it’s stunning with the 4K.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Xbox.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up with the first Playstation and have owned the different models through the years. Their console exclusive games are better than Xbox in selection and quality. Better story driven games. I have owned both consoles for years and PS is better. Better set up and menu, easier to use, I highly recommend. Not every game is great but there are some great games. I bought for faster processing speed not for 4k. This is a great model. They don’t have many sales but it is a plus to buy on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best way to game on the PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dynamic 4K, HDR, graphical upscaling, improved framerates, and impressive detail, the PS4 Pro is perhaps the most visually advanced console ever released, even more than the XBox One X

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Vastly improves performance of Pro optimized games compared to its vanilla ps4 performance. Would give 5 stars if it had a UHD Blu Ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    What PS4 should've been

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best version of a PS4 you can get. Comes with great options for boosting gameplay and picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to finally trade in our old PS4 and upgrade to the pro. We had an older one and we ran out of memory and some games had stopped working on it. At the time, we thought it was the games, but they work perfectly on the new one. So far it has been a seamless move - longest part was re-dowloading everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality of graphics amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One needs to buy games or frills inside the same but it’s a whole new world when you start playing. You need annual subscription to play with online friends AND you need another wireless controller to play locally with your friend or family at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plus features are the fact that's a 2 in one. It meets all needs requirements whether it's for work, or play. I got it for my girl and she just loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you buy something and think, wow i need 1 million more of that thing. This is that product, its does games, movies, records videos, you can watch TV, upload your pictures, move it, store it, and most importantly, LOVE IT. Out here we have a saying in the Ol State of Indy, get Indy-scribable products into your life and you will be successful and healthy and loved. This is that product, the PS4 PRO....Snap into the magic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a 2nd ps4 to travel with while on jobs. The wifi is definitely better. But i havent noticed any that is a big game changer. If i hadn't had Best Buy Reward Points I would have likely purchased the regular PS4. I do like the controller better. Its a little different. Overall I am happy with it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another PS4 after running out of room in my other one. Love that it has a 1TB hard drive. I still use my regular PS4. I did have to purchase another ps plus membership for my other profile but I was warned about it before I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    I've been waiting to get a PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting to get a PS4 and the Pro hasn't let me down. Fast and snappy when launching apps and Games, plus the 1TB hard drive will come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ultimate gaming console and never regret about it. It is not expensive, however in order to enjoy fully, you need to buy some accessories such as VR headset, PS camera and controllers. Also this console won't show you for 100% what it actually can do. so you have to have 4k Monitor or TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Beyond my expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has a regular ps4 and one of the biggest things that I realized after a few days of use is how much quieter the Pro is. I very much enjoy the extra storage space for games as well as the sleek design. Overall very pleased with my purchase and will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and runs very quiet. The PS4 Pro loads games fast and can download other stuff while your playing a game which is very convenient. I missed out on last gen PS3 games like MGS4 and hope at some point they will add it or remaster it to PS4. Hope my review helped, and have a good day. ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice exclusives

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ps4 exclusives! Though the 1tb hard drive included was pretty slow, I was able to just buy an external one. Quite nice that most games are optimized for 4K30 on 2016 hardware that was around 330$ for me due to Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, powerful system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining the PS4 family late in the game, I am truly blow away with the power of this the system. Visuals are stunning, sound wonderful, and setup was extremely simple from unboxing to start of the first game. Further, the wide variety of available titles is second to none. A solid purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Bought it for some of the PS exclusives and those have been fun. The controllers are a little uncomfortable compared to the Xbox but I do like the fact that the PS controllers are rechargeable whereas the Xbox controllers are not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little problem signing in to PS network at first but all seems well at present. The visuals on PS4Plus are outstanding! There are a couple of drawbacks. Backwards compatible is something PS needs to correct with PS5, etc. Overall I'm extremely happy with the unit though.

    I would recommend this to a friend