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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an LG OLED and I was wanting a console that took full advantage of the 4K picture so I purchased the Pro. Man I couldn't be more happy with this console! I bought Horizon Zero Dawn to go with it and man that game looks AMAZING with my TV! If you have a 4K TV then you MUST own a PS4 Pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k-ish gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during the 2018 Sony E3 sale mostly because of seeing the game footage of new Spider-Man game that will be coming out soon. The cityscape looked amazing during the web-slinging. It's not exactly 4k, but it's as close as Sony's going to get for the PS4 apparently.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Powerful Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful console that will improve the graphics of your games. You don't really need to buy this system, if you don't own a 4k tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent PS4 gaming in 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you'd expect from a 1TB PS4 console but outputs in 4K. Only downside is that it is not a 4K bluray player.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Purchased for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's for my son Christmas gift. I'm sure he'll love it. Purchased the pro since it the lasted and games will eventually go to that. didn't use yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system. However, if you've done any research you know that if you don't have a way to play in 4k, this really isn't worth upgrading your old PS4. But if you don't have a PS4 yet or you do have a 4k device to play your games on, I'd definitely recommend buying this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this one for the 2nd time due to getting another newer 4k HDR tv for my basement. I love the playstation brand and have for 25 years. They have the best exclusive games for their system. Only wish the Pro systems played 4k movies like the XBOX ONE S/X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is definitely an upgrade thats worth it. Its not as loud as the previous model and the UI is nice and quick. But beware that hdr does seem to be glitchy with some 4k tvs and will cause a black screen for a few seconds. The fix is to set your display to game mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to be two years since I have bought the Ps4 pro form Best Buy and it’s still functioning well. Great console overall in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting that big of a difference however i'm very glad i purchased the Pro games run a little better the menus are faster downloads are faster and the wifi is better on the pro, it can pick up my 5ghz channel on my asus router on the old ps4 it could not so, a big plus for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless transition from the original PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the PS4 Pro from the original model and it didn't take a lot of effort at all. The whole process was done in a few easy steps (in my opinion) and the new system works just fine. The visuals do seem upgraded as well even on my 1080p TV and the framerates seem to be more stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a PC gamer but bought the PS4 pro to enjoy 4K HDR content and play the exclusives. It's a great console and not only has it been trouble free, but any issue that arises can most likely be solved with a quick Google search thanks to the large PlayStation community.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my Grandson for his birthday. Plays games on this all the time. Glad to know he is enjoying it so. I would highly recommend this one but I am sure you know that already. Boys and their toys you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fanboy of PS consoles. This is just the icing on the cake! Faster, better processor and double the storage space. Backwards compatible with all your PS4 games. If you haven't bought a PS4 and considering getting one. save your money and purchase the PRO. you cant go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor differences to each is own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster operating system. Downloads faster games load faster and apps work better. But if you can’t afford it keep your old PS4 or get the slim you’re not missing out on much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great CS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to be serviced by a wonderful young man. This was purchased using price match and of course, brand spanking new in a sealed box. the buying and check out processes were super fast. I was literally in and out for under 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 13 year old son. Thought it would come with more stuff for the price. Other than that the graphics are sick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps3 upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my PS3 since it came out. I remember paying over 500 for it. Still works great but wanted to upgrade and I said to myself "might as well go big" so I got the Pro. Looks AMAZING on my Bravia 65" UHD. Still getting used to the ps4 set up, a little different than main menu on the PS3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Extra "Power: makes a difference

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra power the "pro" version has does make a difference. I bought an played on this one for about 4 months before going to a friend's house and playing in their system and I could definately feel the difference between the PRO and the regular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great item, but no for us!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is not the product. My wife and I bought this product because we thought it was fantastic. But we had to return it because we did not adapt to this, it is a lot of technology. When using it, we felt dizzy or caused a headache.

    I would recommend this to a friend