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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 12,813 reviews
  • Rated 3 out of 5 stars

    The machine is great, software needs more work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly can’t connect to PS store app after few minutes using my PS. One work around is to settings-network-test connection settings and everything works. It’s kinda weird.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was long overdue for a new game console. Sony continues to deliver in the best for home gaming

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    PS4 Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. But unfortunately I got unlucky and purchased one with an extremely loud fan.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable upgrade in speed and reactive performance is definitely enhanced. I upgraded for Horizon Zero Dawn and was not disappointed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So beautiful on my 4KTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a PS4, so I honestly can't compare the Pro with the base model PS4. With that said, the games look fantastic! If you already have a PS4, I doubt upgrading to the pro model will be worth the high price tag, but if you do not have a PS4 and want one, the Pro is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying Xbox one X and PS4 Pro, I can say that the PS4 has a more premium feel to it in regards to gaming. Those looking for a media box, this will do great if no 4K TV is at home. I would not buy if you already have the original PS4 or Slim version.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great console with potent power capabilities.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars if the console did not heat up so much. I put a laptop fan underneath to cool off. Nonetheless it still gets hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The station that paved the way

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system that has seen so many players through not only Evolution but through acceptance. You call yourself a PlayStation player in the world of PCS many would call you insane but you are one stand tall with pride.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I own ps4 now I own Ps4 Pro. Winning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you live in a van down by the river only the best is what I buy. Xbox is for people that love to feel the breeze however, ps4 you add a mullet blowing in that wind. Feeling the curls as they tickle your neck mullet style. Drive by cars is a must listen when playing your ps4 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving my PS4. I also like how its library is better targeted to more adult gamers. I like that I bought towards the end if its life since now there are a lot of high quality games to pick from and at more reasonable prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An overall improvement to the PS3 in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the PS3 for years, I became increasingly frustrated with the cheap feeling controller and inconsistent performance. I'm happy to say the PS4 has addressed both of these concerns fully, as well as making the overall usability of the system more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot put it down. This and my switch have become our homes main consoles. 3ds and Xbox one have barely been touched since we got these. Haven't had a Sony system since ps1 and I regret it now. So many good games, great user interface, this is everything I want in a home console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIGGER is better!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a PS4 a year ago and it filled up SO quickly with games that take up a HUGE amount memory for the graphics in games. The old game system is filled up with my 11 year old games, none of dad's games, SO this big boy (PS4 Pro) will be used EXCLUSIVELY for my games. Sorry son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done and the images are outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional storage capacity is great for the hardcore gamers but I was after the picture quality on a 4K 75 inch TV. It is outstanding. The only cons are that Sony still needs to work on the cooling issue...make sure that you have a place that is ventilated because it does get warm.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great on this. It was a little inconvenient at first that you must have good internet connection to watch a blue ray dvd.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had much time to play it, but when i have, it's amazing. Smooth graphics and great interface. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second to none

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up with the first PlayStation and I have never looked back since. Sony PlayStation has always been a step up from Microsoft Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 4 is everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is everything that was promised. It was simple to install. The on screen instructions - for once! - made sense and were useful. The games play wonderfully and the vivid color is amazing. The play of the characters is smooth and quick. The family is very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my son and grandkids. It has multiple purposes. Not just for playing games. The kids love playing together or individually. They use learning games and team games, watch movies. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Nice Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as reviewed like the functionality, 4k is nice but not a lot of games available for it so functionality seems limited at this point.

    I would recommend this to a friend