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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome PS4 console, great graphics nice performance video games Nice graphics in Netflix

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the graphics and waiting for the new god of war to come out. SkyRim in VR is awesome.... life

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always stuck with Sony's gaming products. Great system, great graphics and great PS Plus perks.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So glad I waited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first PS4. I was happy with my PS3 but because of games coming out exclusively on PS4, I jumped the gun. I'm so glad I waited until this one came out. The graphics are awesome and I love that the memory is so large. I'm very careful with my tech so I see such a long time with this PS4 pro.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Better every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the unit is described, this is the penultimate PS4 that you can buy. It excels in every way. The scaling to 4K, the performance of the system overall is exactly what you would want from an Ultimate machine. The selections of games are a bonus to the capabilities of the Box itself.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Graphics upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would notice the graphics upgrade but it's definitely worth it. Had an older 500 gb and the fan was so loud, I was sceptical as to if the Pro would be the same (according to reviews) but it runs so fast and smooth and it's waaaay quieter. I do recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade, but not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a ps4 since launch day, so wasn't too sure about picking up the pro. After getting a PSVR and a new 4k tv though I decided to make the plunge and I'm glad I did. PSVR titles, are clearer, load faster and perform better with the pro. However the difference isn't huge. The performance and clarity are better that's for sure, but for those reasons alone it's not really worth it. Utilizing the pro on my 4k tv is where the value definitely came in. 4k HDR with titles like Uncharted 4 are gorgeous and hard to believe are games at many times. The games look beautiful and load times have decreased as well. Ultimately I'm happy I purchased the pro, but unless you are very very adamant about the best PSVR experience, or own a 4k tv there's no reason to get this over a standard ps4 console, or slim pakcage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Games do look better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the PS4 Pro. My game collection looks better and processor runs smoother without lag.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Replaced PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a standard PS4 that started having hardware issues. The Pro is faster and has better graphics but ran into wifi issues where it would keep flipping between 2.4 and 5 GHz. This was annoying but relatively easy to fix by hard setting the frequency. The games that are optimized for the pro are amazing and for those that aren’t it adds a new dimension to the experience. Works way better with the Playstation VR than the base version

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Only true 4k gaming console atm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony knocked it out the park with this one. Loving the improved resolution and frames in certain games, nba2k17 looks incredible in 4k 60fps on my 49KS8500 4k HDR TV. I am a huge fan boy of xbox one but they definitely dropped the ball with upscale to 4k only until Scorpio comes out one year from now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent. Graphics are way more better than a regular ps4 when you have a 4k Tv. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console, loved it, needs better pricing MSRP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ps4 Pro! I have owned a Ps4 and honestly for the extra 100 bucks or whatever it may be at the time of reading this, it's worth it. I bought this as a gift for someone to upgrade them from the regular Ps4. They seem to love it, with the 4K upgrade alone is a sale point on this particular machine! If you have to have a Ps4 make sure it is the Pro! If you are on the fence, I'm telling you now research and ownership has shown me that this is a great product! I do believe though honestly it is time for a massive price drop now that we have another generation of consoles approaching the market. That's my negative point on this, and honestly I think it's just a timing issue within the next month or two maybe a drop in price will come until then I say a bit too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My bf loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as an early present because his ps4 broke. He was so excited and it plays beautifully. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Worthy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace launch PS4 when I purchased a new TV. If you have a 4k TV with HDR, games designed to take advantage of these will look/run amazing. Runs quiet, looks great, basically same footprint as launch version. Great upgrade if you have the monitor and games to take advantage of it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Much quieter than previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest model of the PS4 Pro is much quieter than the previous models. My PS4 Pro currently sits on a shelf below my television and I have not had an issue with loud fan noises since my purchase. Overall picture quality is great and gaming performance is noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It'll Be a Merry Christmas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently have a PS3. The Kidd's will be stocked for Christmas because they will not see it coming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System - Get the Upgrade to Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to lie I was a little nervous about dumping 450 bucks into a system I already had. But I can tell you for sure this is definately worth the upgrade. You need to have 4k tv to see the ups to having this system, not to mention the boost to operating speeds and reduced lag online because you can connect to 5ghz speed internet. Get this!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4k gaming graphics. It's doesn't play 4k blu-ray but the 4k streaming is picture perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to upgrade from the PS3. I had never played a PS4 before but figured I might as well get one that's future proofed. I don't have a 4K tv but the the graphics and speed are amazing. The ps store also runs much smoother. If you are in the market for the PS4 I'll recommend the pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS4 Pro has excellent graphics the 4K resolution on it is really good if you have a 4K TV.

    I would recommend this to a friend