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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 12,813 reviews
  • Rated 4 out of 5 stars

    Great update to the first PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved on memory space and support for 4K. Only downside I have seen is it does not play or support ultra 4K discs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our son's most prized possession!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our son a PS4 when they first came out. He played it every day...more diligently than doing his school work for sure :) When they old one finally gave up we purchased the "new and improved" PS4. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Offers 4K gaming and streaming. Get the most out of this system If you had the right TV and HDMI cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had xbox for my gaming over the years but am very glad made the switch to PlayStation. Selection and quality of games and extra accessories are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Mostly Fantastic System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main complaint with the Pro was the lack of a 4K Blu-ray player, but I realize Sony most likely cut it for costs. As for the games, the ones that have been optimized for the system are superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Gamimg!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the Sony - PlayStation 4 Pro Console better than the XBOX 1 PS4 Pro Dynamic 4K Gaming & 4K Entertainment* PS4 Pro gets you closer to your game. Heighten your experiences. Enrich your adventures. Let the super-charged PS4 Pro lead the way.**

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system that runs smooth. If only Sony would come out with an external hard drive for more game space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original PS4 but got this due to the increased power and I am very satisfied with it. My only complaint is that the drive space does not seem like much because of the increasing size of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally I can experience the Joy's of 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of relocating my ps4 downstairs and I was not fully utilizing my 4k TV. Gaming experience is even better, having 2 systems is much more convenient. No more fighting over the TV in the bedroom with the misses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded for the extra storage at a sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a PS4 Pro. Biggest difference between the Pro and non-Pro is the 4K video which I'm not using so I can't comment on that. Got it because it was only $50 more than the 1TB regular and might use the 4k video someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 rsview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and a huge library of great games. The UI is very intuitive and the system overall is extremely powerful. I'm glad I went with this over the Xbox. Also, shout out to the staff over at the Braintree store, they are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are awesome, and it's 1TB. I like buying new systems after a few years and selling off the old one anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beaumont

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this game system for my grandson. He absolutely love it. I would recommend this game system to anyone who looking to purchase one. Also purchase a few games to go along with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for anyone cause if they don’t play games, they can watch 4K movies on it. It a good Blu-ray DVD player instead of buying a DVD player, in my opinion I think it’s best to just buy a PS4 pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Noticible upgrade over PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the PS4 to the pro because I wanted the HDTV support. I was not disappointed. Games look great on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been great and still is use it all the time hours of entertainment been trying to get the PlayStation 5 but can't get one but I think I don't need it this is fine

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Amazing graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro looks great with a 4k TV. I would say that the graphics are only very slightly better than a regular ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation4 works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation4 works great, but I still prefer my Xbox over it. The packaging it comes in is cheap, and the headphone that comes with it doesn’t work well. You would definitely need to buy your own set of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great quality!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, it has good quality, image and is super fast. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pro is the only way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point what more could be said about PS4 - if you are in the market make sure you go pro - tons of games make use of the extra power. You’ll regret getting the base model at the point.

    I would recommend this to a friend