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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 12,813 reviews
  • Rated 5 out of 5 stars

    Best Gaming Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro is the best console on the market! With the ability to add VR, PS4 pro is a powerful gaming system I recommend to all. The Best Buy crew, answered all my questions and made it easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this console for my nephew and he loves it. The price also matched the other stores that I check too. It also came with the game included. He asked me to get another one for his friend overseas. I'm sure that he is also enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Premier console for a reason!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system. Looks absolutely stunning in 4K and the vr is unmatched at this price. Enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for more mature gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids overtook the Xbox with their Fortnite and such. I wanted something with some more thrill to it. So I bought a PS4 and have not been disappointed. Easier to use than the Xbox, plus a better library of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea, if You Can Afford It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a better experience in higher resolutions then I would buy this but if you already have a ps4 it won't be such a big leap. Extra space is nice. We will have to see how much they can squeeze out of the new machine in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even a 5 year old gets it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 year old nephew asked for the Playstation 4. He knows how to use it and you can do more than play games on it. You can watch DVD movies and stream tv shows and movies on a wifi network. It's very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Perfomance...the second time around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this system to upgrade to 4k gaming, the system started making this awful whining sound. I exchanged the product and have not had any problems since. Great software exclusives and worth it if you have a 4K HDR tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a PlayStation fan but wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been a PS fan my whole life. My brother had got a ps4 and I found so many things about it. Then the vr can out so I decided to get it. I love my ps4. So many good features and way user friendly. More user friendly than the xbox 360 or 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably one of the greatest consoles in the history of gaming, it truly changed the game for me, and i would easily recommend it for anyone. Hands down just the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 2 year old PS4 to the Pro and can say that it was worth the money. Games, Apps and UI load four times faster than the base PS4 and the 4K output is gorgeous (if you have a 4K TV). Everything about it is bigger better and faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love of my life...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome, I use it to stream to play Madden as well as my jukebox for entertaining the family. Holds everything and does everything. Picked up Black panther and the graphics were out of this world. I'm never leaving home again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps4 supercharged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick this up cause my day one ps4 is dying. Setup was a breeze and transferring data between ps4 is so easy just time consuming. Details are enhanced on the system. I have a 4k TV and the games that support it are stunning. Played battlefield 1. Modern warfare remastered. Detail detail detail. It's all about the details. Gameplay is silky smooth. Only downside to this is the lack of 4k player. Really can't believe that Sony dint add it to the final version. But oh well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console to ever hit the market. I don't care what anyone says it's even better than the Xbox One X. That's because of game selection and exclusive games. Microsoft can't even come close to what Sony is putting out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son came up to me one day and gave me puppy dog eyes and said "gagi" (that is what he's called me since he was born) "i want a player player 4 will you get one so we can play together pweassssse" so i surprised him with it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In 2018, the PS4 Pro shines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an incredible library of first-party exclusives, the PS4 Pro is a great place to play if you're looking for wonderfully crafted worlds and experiences. On a 4k TV with HDR enabled, this box really delivers. It's a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a console for decades and my son earned this through Cub Scouts raising money for scouts/troops. It is INCREDIBLE. My wife has to limit our time on it as it is so much fun for the whole family, especially with VR added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a new console but a mid generation upgrade. If you currently have a PS4 and a 4K tv I say get this one cause the clarity difference alone is worth it. Just imagine the look of games once devastating start making games built around this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned my first ever Xbox one a because I didn't enjoy any of my gaming experiences on there and switched to the PS4 Pro. Great decision. Even the system set up was calming and gorgeous. The controllers are also much more enjoyable to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, ever since I got it I can't put it down. Just a few times I've had some hiccups where it glitches but then returns and I'm able to continue playing. Love the VR package I got with it. Had it delivered to store and came when promised.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great upgrade if you don't have a ps4 already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro is a great alternative to the original PS4, and the decisive pick if you have a great 4K TV to pair it to

    I would recommend this to a friend