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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 12,813 reviews
  • Rated 4 out of 5 stars

    Shipping on console and game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my console when they said I would but the game I ordered at the same time was not they wanted me to pick up at the store and wasn't there when it was supposed to be and they wanted me to wait an extra week so I had to cancel the game order and go to Target to purchase it even though I paid for expedited shipping. Great to get the console quick but it is useless without a game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 pro.. Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 pro is an adequate upgrade to the original. This console allows for 4k and hdr display with up to 60fps. I love playing the new games on my Ps4 pro. Couldn't ask for better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a console for the kids..... and I kept it. It’s too convenient. I can buy and download games from my couch. Play people across the globe! No wonder so many children are out of touch! Well anyway I enjoy the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this console for a couple of years now and have no complaints or issues. We've had every other console, pretty much, and usually after a few years of use some issue has come up but honestly, no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Sony PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Nice graphics. I like the wireless controller that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been thinking about buying one of these systems for a while to replace my 2nd ps3. Waited until Best Buy put it on sale & pulled the trigger on it along with the vr bundle.Only had it for a couple weeks,so far it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love PS4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 for quite awhile, but the HDMI port went out. So I spent $90 to repair it. Then when it went out again, I decided to upgrade to the PS4 pro. Can't wait till the PS5 comes out now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A worthy upgrade to the PS4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 was on the way out and I loved my PS4 exclusive games so I maxed the decision to get the PS4 Pro. It does everything the PS4 does but better. The only drawback is the lack of native 4K. It performs some visual tricks to get close, but it doesn’t quite get threre (it still looks good though). If native 4K is important to you, get an Xbox One X, but if you don’t care about that, the PS4 Pro is an excellent device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ps4 pro is a great system for gamers, the video output max is 4k but a 4k compatible TV is need to use these capabilities. You can still use standard definition to 1080p but if you don't have a 4k TV I recommend you just get the orginal ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More space more speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice is that you have more than enough space to download that new game without having to manage your storage. The next thing you notice is the improved game play and that's when you know that you've made the right decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for the whole family

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked perfectly since I purchased it. I was able to download about 24ish games and miscellaneous add ons before needing to purchase an external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to compliment my PS4. My "old" PS4 served downstairs duty, while my "new" Pro is in my game room, attached to my 4K/HDR Samsung. Love the setup, visuals look great and got basically for free (best buy gift cards) through a S7 promotion .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice system with some flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly game on PC but got a PS4 Pro for some console exclusives such as Bloodborne. To my surprise, even though Bloodborne is a Sony Japan game, it does not have a PS4 Pro patch! I wish they would support improvements on all games for PS4 Pro owners. You also do not get any kind of trial for PS+, which adds 60 dollars a year to your already expensive purchase. But beside all that, it's a pretty nice console. I think Sony has outdone Microsoft here this gen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Let me pre order ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the standard ps4. Let’s hope the standard ps5 is enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation is beating Xbox 2 to 1 for a reason. Simply, it is a better system. Better exclusive games Like Spiderman, God of War and MLB. Seriously....no debate needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept me going during quarantine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the beginning of quarantine just cause I knew I’d be bored. This has singlehandedly made my quarantine so much more tolerable and I can’t wait to get the next gen console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 Pro is great if you have a 4K tv. Runs faster and smoother then just a ps4. In the system settings you can turn on “Boost mode” which allows the games that aren’t in 4K run at a faster frame rate which helps a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth gameplay and quiet as a mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth gameplay and quiet as a mouse! The PS4 Pro is a beautiful system that matches most home entertainment centers. The gaming system is super quiet. After the initial setup, there is very little load time in between stages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’ve had this console for about 2-3 weeks and its holding up pretty decent. I was indecisive at first because it was going to be a major transition for me between consoles, but i am glad imade the purchase. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I finally broke down and bought a Playstation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been years since I purchased a Playstation but I'm glad I did. I was a to set up my new account and connect with old friends and make new ones while gaming. Glad I got my Bestbuy card so it could happen.

    I would recommend this to a friend