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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great system overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more premium than a PS4 Slim or an older model. It has 4K capability which means higher resolution. Highly recommend if you have the money if not the slim is also pretty good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are beautiful on my 75” 4K Sony Bravia. Performance is great as well. I have not watched any BluRays or DVDs on it yet because I’m too busy with RDR2. Although I’m sure the picture quality will be crisp

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it works as advertised. Controller isn’t the best but for now it will do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good system...but.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is good but it really takes a long time to start up. As I was coming from a 3 year old WiiU, I was expecting it to be faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST...CONSOLE...EVER, until you get the PS5,

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this console for the three weeks I had it. Now that I have upgraded to a PS5, my life is just that little bit closer to being complete. Yes. I really am THAT shallow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, great edition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great. I purchased them for my two boys and they are so happy, they had one from 3 years ago and the mentioned that is easy to see the latest updates done to this new edition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until the most recent Update the system wasn't really worth the purchase but after the 4.50 update the system runs games faster and smoother for example rocket league now runs at 60 fps definite must if you want smoother gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than the regular ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only played ps4 with at freinds and familys homes but this is the first time i bought one. the improved 4k graphics are noticed in some games . only thing that i didnt like but isnt a deal breaker is that it does not play 4k disks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous gaming console was the original PlayStation, so this was a great upgrade. No problems finding games even for someone who hasn’t touched a controller in a decade. Also a great dvd and blu Ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I should or should not buy the PRO - but after testing it and playing around with it for 2 days at a friends house - I bought this upgrade. UHD 4K is great - Games and Netflix - Amazon as well. Would buy it again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good devices for games,movies, and entertainment. I have always been a PlayStation fan, but this one does the best out of all of them. If you are thinking about going to Xbox don't do it get a PS4 you wont be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    new ps4 fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually only buy Xbox. I thought I change it up a bit. I like it. Great Graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for PSVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a significant difference with PSVR and network connectivity compared to the OG PS4. Enough to say I wouldn't recommend buying a PSVR without the PS4 Pro. I don't have a 4k TV yet and am waiting on some Black Friday Sales.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system with tons of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system once again by Sony. Only reason I gave it 4 stars is because of the need to purchase a larger drive especially with the size of the games today. Another reason for the 4 stars instead of 5 is that these companies are still only giving you one controller with these systems. I can see if you buy the lowest model getting the very minimum but when you are paying $300-$500 for a system you should get a second controller with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a playstation, but I gave it to my brother in law thinking the ps5 was coming out soon, since it's not coming out till next year, I might as well buy the PS4 PRO to enjoy the current games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our old ps4 which broke down 4 days before the release of Borderlands 3. Bought the Pro as a bit of an upgrade & haven't been disappointed. Everything working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome companion for your 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The level of detail that is displayed in incredible. Even the non-4k games look amazing with the upscale. A little bummed that it doesn't come with a 4k-Bluray player but then again I will probably never buy a movie on a disc again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Death Standing and GT.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been an Xbox fanboy. But PS definetly has some exclusives that are worth getting the console for. Death Stranding and Gran Tursimo are amazing game that really got me hooked.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on the PlayStation Pro are awesome. highly recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 in 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my new Samsung KS8000. Sony'a price point is a bit higher than Microsoft, and the puzzling decision not to include a 4K BluRay is disappointing. But ultimately I made this purchase to enjoy supported games in 4K.

    I would recommend this to a friend