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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 12,813 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up having to replace my original ps4 from 5-6 years ago, I hated to spend the money but I knew I was getting a solid gaming system and I would recommend purchase to anyone needing a gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to buy a pro because the slim doesnt come with all the ports i need to use an astro mixamp with it ie a digital optical port this comes with everything i need and great games on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a long time being convinced by on line reviews that it was worth upgrading to the PRO.... Soooo glad i did- WOW. Could not believe the color and detail difference. I am using a 4k TV... If you have a 4k, do not hesitate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the PS4 slim bundle with star wars Battlefront 2 for $300 which was good but then a week later I seen the Pro on sale for 350 and couldn't pass up the deal to go with my new 4k 65in TV. I love this thing the resolution is great but the biggest noticeable difference was the download time. When I had the slim it took over 3 hours to download the new call of duty ww2 and with the Pro it downloaded in 45min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought as an upgrade for PSVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had my standard ps4, but I upgraded specifically for my PSVR. Not extreme...but noticeable difference, and worth it for me. but considering I have the extra money to spend on it, it really depends on your own situation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    New PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this, but the graphics quality seems quite good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Games look better, as long as your tv does 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if I would fully recommend this to anyone who already has a regular PS4, but it is definite visual upgrade if you have a 4K tv. Storage is a little bit more, but a terabyte still doesn't seem to be enough. Streaming in 4K looks a little better, but just be sure you have enough bandwidth to handle it, or it won't do you any favors. Otherwise, everything is great, and you'll get the quality you'd expect out of Sony's console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 3 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, it's super fast and have a good graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to hear about the pro. Got it for the HDR offerings promised in Mass Effect Andromeda. Anywho it's worth any penny for anyone that doesn't have be ability to game on PC. Sony has the best console hands down. Solid device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, exactly what you expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS4 Pro, so you kind of already know what to expect from it. I got this to play some PS4 titles. It's been working pretty well, and I've been happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Very good Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this console! They have always played xbox and were pleasantly surprised that the graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it....Well I should say my hubby loves the pro. Goes great with his Sony Bravia 4K tv. I didn't think there would honestly be much difference between the pro and the ps4, but you can see that the colors are more vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation 4. I have always been an Xbox player but this system changed me to a Sony fanboy. The remote gaming from any PC is the best feature by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement with the VR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for improvement of refresh rates / motion for the VR. We've noticed a huge improvement! Also cool that it plays 3D videos with the VR. If you aren't using the VR for the Pro, I don't notice very much improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a freaking PS4!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How wrong can you go with all the exclusive games for this awsome console well it can't compare to a PC Master race build but it gets the job done with titles like Spiderman battle field and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 console is awesome. I've admired the PS Spider-Man game since Xmas (among other games) and was SO happy when I received this console as my birthday present. It's a great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - PlayStation 4 Pro Console - Jet Black

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded to a 4k tv so i upgraded from a standard ps4 to a pro. im glad i did. can see difference like night and day. highly recommended to all the gamers out there who is thinking about upgrading!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Held Up So Far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a couple years now. I jumped off the “next-gen, graphics enhanced” etc etc train awhile ago. This gets the job done even with current titles. Only downside is that as games become more and more enhanced and geared toward next-gen graphics - the frame rate drops a bit and lags. Overall, super satisfied. Just wish the controller was more like the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my playstation console for everything. gaming, watching dvd's, social media - everything. the playstation console will declutter your media center and eliminate the cost for other pricy electronic devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honestly, not a HUGE difference from PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't say I regret getting the Pro...but I would only recommend it to some where $400 really doesn't matter. To my eyes, there isn't a huge difference in the 4K (usually checkerboard) games during actual gameplay. If you pause the game and change settings, yeah, you can see it...but it's nothing amazing. I wish developers would focus on using the extra power for improved framerates instead of resolution (some do...but most don't)

    No, I would not recommend this to a friend