Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 12,813 reviews
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a grwat improvement for an already awesome system.. Its so easy to use and we all love it

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K tv or download games to the HD then this is a good upgrade from the traditional PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can easily transfer your ps4 content, so that you can start utilizing the 4k capabilities. The only bummer is no 4k UHD bluray disc player, but you can still stream 4k and the 4k gaming is significantly better than on Xbox1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4Pro console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to play gaming console experience for over 40 years and PS4Pro graphics smooth gameplay is awesome. Recommend for everyone with gaming passion. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro is a fine upgrade.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who has a 2K/4K tv or those who have 1080p, this is a definite upgrade to your gaming experience. Since Best Buy will purchase your used PS4 and apply 100% of that towards the new purchase, the consumer comes out ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Pro Gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great for my sons needs. He is a pro gamer and travels to compete with other gamers. It is used daily and also travels with my son when he competes. Very durable and capable of handling a lot of data.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great high definition video

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    videoSystem is great, and it performance, buy the should make a package with 2 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful game experience!!!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is one of the best games I have ever played and if your are fan of NFS and WWK then you should go for it. You will enjoy the joy and fun from all the games!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Purchased for PS-ONLY games. Like the system.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is worth paying for the pro addition. Spider man game is great it 4k

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good system but I'd rather keep my playing my Xbox one S

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 4 out of 5 stars

    Hmm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the system.. but my controller has already stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow the ps4 is a fun and trade experience meaning

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That i love how i can option to exit the game with a push of the button and pause the movie with just a flick of the analog stick and it helps me read selections on boxed surveys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, if you have the right set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my ps4 pro. We recently upgraded our TV and receiver so we figured we'd get our hands on this as well. 4k video streaming is ok. But I believe the real magic happens when you are able to see HDR content. That being said, you don't really need this system to see HDR video. I believe all PS4s are going to support HDR. I would only recommend this system if you have disposable income. It's not a necessary upgrade, yet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great Graphics, Better Games than Xbox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, even better games. Would have received five stars if it played Ultra HD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The System is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ps4. was easy to setup and quick to install all my apps like crunchyroll,hulu, netflix and youtube plus i was able to add twitch. games load quick plus the HDD is huge so i have lots of space for games and other stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Playstation

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this Playstation for awhile, and it is great. It plays Netflix, movies, and games. It is the perfect system for my son's room. 1 gaming system does it all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks of the pro console. It's nice having twice the memory. I just need to buy a 4K tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    It's worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K gaming is here to stay and PS4 pro does a great job. Uncharted 4 looks stunning with its patch...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say Sony has done it again. The PS4 Pro is pretty powerful. The gaming and streaming of movies look great on the device, especially if you have a 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about purchasing this product but when i purchased a 4k TV it seemed like a no brainer. I do not regret this purchase as it is great at not only HDR gaming, but upscales other games perfectly. A great purchase

    I would recommend this to a friend