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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 12,813 reviews
  • Rated 5 out of 5 stars

    Love my new PS4 PRO!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abit expensive for how long ps4 systems have been out but showed up fast and on time!! Was packaged with care and its all around a good looking system!! THANKS BEST BUY..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip this system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS4. I was a late buyer, but I do not regret a single penny spent. There's a full catalog to choose from, and it honestly looks amazing on a 4k TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game system because of the Spider-Man game. I have three Xbox in the House and the children opposed this game system. I took a chance and purchased the game system and the kids love it. Aside from playing Spider-Man the kids play just dance we have for the Xbox but it’s nice to have additional game system in case the kids what to play separate and apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the pro model. Unexpectedly got PSVR and from what I hear the pro enhances it noticeably. Wish it was more backwards compatible so I didn't need my old consoles for growing backlog

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All of the items are quality for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I planned to buy a IPad Air 2 for my baby but when I got there it was a playstation 4 Pro. Then I bought both of the playstation 4 Pro and the IPad. There were very good quality and the deals that they had at that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I guess I waited this long so that I could get the pro model instead of the original model--but if you're looking at this review, you know what you're looking for--and the PS4 completely delivers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers. Better resolution, can't wait till I get a 4k tv.tons more memory ect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    user friendly able to connect easily. Wish I could play my ps3 library on iy and wish it had 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my PS4 pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to play my red dead game on this because it's so life like. The 4k experience is wonderful. I play lots of other games on it as well. So far It has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation works perfectly. I'm glad I invested in it. A few years ago I bought a Playstation 3 and I liked it. I still have it but, I thought it was time I got a new one. I'm glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one even has the PS4 Pro available for order. Went to the store and the associate was able to order it and have it for pickup 2 days later. This is a Christmas gift so I’ll add to my review then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secured shipping!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not order big items of this size online but the shipping was really fast and secured when it arrived at my front door. I might try to order the gaming table soon!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast an powerfully. Or a ps5 but better than nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playstation so if course I got a ps4 pro. I installed an internal ssd in it and it's way better than the one that comes with it initially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my PS4 for the PS4 Pro for 4K Gaming and also 4K Streaming. This system is incredible. 4K looks great. The system is faster than the PS4. Extremely happy with my purchase and also the help at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my PS4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. I even use my smart tv features via the PS4 and even watching movies and shows through streaming works really well. Blu-rays are awesome on it, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MINE!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my own PS4 because it seems I could never get a turn from the kids. So i went with the PS4 pro so can play blueray DVD's. I love it!!! kids are jealous now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Gaming Console Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get this and never had buyers remorse whatsoever. I grew up in the 1980’s with Nintendo but this is a completely different experience. Great visuals with no issues at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an Xbox guy. Ever since I bought this PS4 Pro I haven't even looked at my Xbox. So many good games that I didn't even know existed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good improvement on the original PS4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is an improvement on the original. If you have an HDR capable tv, you will notice the difference. I also have noticed an improvement on the load times of some older games. I am pleased with my purchase.

    I would recommend this to a friend