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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 12,813 reviews
  • Rated 5 out of 5 stars

    Minimal upgrade but only 100$ more than slim model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is a somewhat more powerful PS4. It's not a huge upgrade but it's only 100$ more than the slim model. It's an easy choice due to its increased processing power and optical audio which the slim lacks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Faster system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system tends to have problems with hdmi but overall faster them regular ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade for 4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this ps4 downloads are faster and 4k gaming is were its at at 60fps its a easy choice too make if you own a ps4 and was on the fence on the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome play station 4 Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my son is 16 he is quite intelligent when it comes to technology and says this one has better enhance sound lightning and Views when playing the game and Playstation is smart in making this Pro 4 PS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought PS4 as a birthday gift for my fiance as he loves playing computer games. It is the best gift he got and made his day. It looks and runs perfect. Worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 Pro is an excellent gaming console that has a large variety of games to play as well as the ability to serve other entertainment needs such as watching movies and listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, decent price especially if you can get a bundle. Very sharp and versatile, looks good if you want to add to an entertainment area without it looking all "game-ey".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at PS4 and PS4 pro. Being able to handle PSVR the way it's supposed to be was deciding factor. So far I am very happy with the purchase. Great system with some great games that look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this item as a reward for his grades. The reviews online helped to make decision to purchase this item at bestbuy store. It was a great experience during purchase. The item is awesome too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since my son is a bit older now... i get to play this system with my son... enjoyed every moment with this system and no regrets buying it in 2019... games on playstation are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have always been an Xbox guy and decided to get this PS4 pro and absolutely love it. More than just a gaming system it's an entertainment system!!! I will buy a ps5 when it comes out

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Does jot play 4k dvds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As said above does not play 4k dvds. Picture is nice with the 4k tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console for Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device allows my family to watch Blu-Ray movies, play a variety of video games ranging from the beginning PS days to now and browse the internet with ease. It's sure made the price worth the investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Passing the blame for issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was previously still using my ps3 so when I heard they released a ps4 pro version I decided it was finally time to upgrade. The difference is huge coming from a ps3. There is an issue where the "auto" settings for video cause the TV to just go to a black screen with no signal and you have to reboot the ps4 in safe mode to change the video settings manually. Sony says it's up to the particular TV manufacturers that have this issue to upgrade their firmware to fix this. I have a Vizio that's about a year old and supports the 4k 60 frames the ps4 can output but for the auto setting not to work properly was a huge issue to see right when I was doing the initial setup thinking this was the greatest thing out at the moment and instantly I faced a black screen and no idea why my new system wasn't working. The problem does affect other brands of TVs and it's documented online. So if you set it to auto, and loose image you have to reboot to safe mode and set the video to something specific that your TV can handle rather than have the convenience of the ps4 optimizing your experiences based on source and TV automatically. That's why I dropped to 3 stars. Otherwise it's fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, and quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is a much more quiet machine. I read reviews saying it was "louder" than the previous iterations. Try playing Mass Effect on an old one, it sounded like my PS4 was going to explode. I love the Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves this game wanted to get her the ps5 but was always sold out but she said it’s cool she has the ps4. I love playing it with her

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS4Pro great upgrade for enthusiasts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to have best graphics on your new 4K TV get PS4Pro. I wish Sony put 4K Bluray player into it. I don't play lots of games on it now but Horizon Zero Down looks amazing in 4K HDR on 65" LG OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fantastic gaming platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are at the end of the PlayStation’s life cycle, but there is so much to be said for the time that remains plus the back catalog of games is pretty much unbeatable in its current state

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some PS4!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Even if you arent playing games, it is great for blu rays and HD streaming. Very fast buffering. Handles a LOT of use every day! Glad I got the pro!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the console is okay, it looks a lot better than the last P S4 that we purchased recently.

    I would recommend this to a friend