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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 12,813 reviews
  • Rated 5 out of 5 stars

    After careful consideration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After careful consideration and numerous conversations with friends and experts....my son choose the PS4.pro. Key items were games available, 3D add ones and Video quality. He choose this over the XBox1X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    switched from xbox to ps4 Pro & never looking back

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it just to play last of us 1, I didn't realize how many exclusives Sony ps4 has to xbox, glad I got the pro version. Havent touched my xbox since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a regular ps4 and thought there was no need to get the pro. My ps4 broke while under warranty and so i spent the extra money and got the pro. Totally worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Not a big improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 pro its just a small improvement over PS4. The graphics are a little more detail but not enough to wow you. Also, you need a 4K tv to notice this small difference. It is better to wait to for PS5 and save yourself $400 for this small upgrade.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my case, I wanted a second PS4 unit, so I upted for the pro. Also having bought a 4K tv made this purchase ideal. This new system makes a difference and enhances both your gaming and movie experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought at first why get another system for the old one to sit around. Im glad i made the right choice. Remote is little different and alot more space than the original 500gb. I know I made the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager Joe Chapman took great care of us. From making sure we found what we were looking for to making the whole store experience comfortable. I will definitely be back to the greenfield store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this about a year ago today. It’s has served me many great games and fun days. With it’s great capacity I was able to personalize it to my needs. I recommend it to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good system. Great graphics. Wish it had a 4K DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. No issues. Great graphics and gaming experience. Wish it had a 4K DVD player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation has always been good. Just saying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I've always been a playstation guy so my review might be bias. But I've never been a hater if the other stuff. This generation, tho, they did something good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is worth the extra money over the standard ps4. The game industry and gamers have always strived for 1080p/60fps. With the pro this is achievable and worth the extra cost for a smoother running game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K and loads fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to upgrade to the PS4 Pro and finally but the bullet! This is awesome on a 65” and is worth the price for the upgrade to a pro edition.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Patch Needed?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my PS4 to the PS4 Pro to be compatible with my Samsung 4K HDR TV. Many people, including myself are experiencing flickering. My video and sound go out for a few seconds from time to time. Things to note: New HDMI cables were used and my XBOX One S does not have this problem. TV and PS4 Pro were updated to the latest code.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Faster have yet to see difference in graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console considerably faster graphics to be seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously a big upgrade from the PS3 I was using beforehand. Have not had any issues while using it so far. I recommend getting the Geek Squad warranty just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very exciting to play and improves dexterity . Better than PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro Lives!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to find this product temporarily available. I had one but I lost it to the wildfire, and I am not looking forward to buying a PS5 right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Ps4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this ps4 is a good one. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Love it when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a month, now its been two weeks since I gave it to Geek Squad and its been in processing the whole time. I don’t know why they can’t just replace or give you a console while you wait. These things aren’t cheap. Best product on the market when it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipa007

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a ps4 pro what more do I need to say? Get you one collect a bunch of games and enjoy. Football games are our favorite, but driving games are great too

    I would recommend this to a friend