Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 12,813 reviews
  • Rated 5 out of 5 stars

    Awesome console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to play the new God of War game and this console has it all. From apps to downloading games and installing directly on the hard drive. Highly recommended for gamers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased the PS4 pro! It is amazing and I received the latest model! Extremely happy and shipping was fast. Again no issues extremely happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console tho

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but now I wanted a ps5>.< why does Sony always come out with a new model as soon as I get the latest! Eee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son been wanting to buy it,but it wascdold out every where we looked, finally we found it here st best buy we ordered it, we got it it was fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only 4k game I played so far was Tomb Raider, which looked great. The extra hard drive space is nice as well. Looking forward to more games taking advantage of the PSPro's power.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    ps4 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth getting if you have 4k tv. The graphic are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and fast

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I enjoy using it especially when you can't go anywhere. Having a good play station is important. Delivered fast. It was an easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somanynewreleases

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only give it four stars because it only comes with one remote. I understand it but come now. Good luck with setup and your account getting hacked. Don’t leave credit card on your account. You won’t get your money back nor is it traceable. PlayStation needs to address it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My adult daughter wanted VR for Christmas. After comparing prices and various gaming consoles we selected Playstation Pro. More power to run the VR. The games appeal to both young and old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pro to replace one of the original PS4’s. I was expecting it to be quicker, but it isn’t that noticeable. It’s still a great system. I recommend it of the 3 options available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gaming console for my son and he absolutely loves it. Set-up was very easy, no connection complications. No problems with this gaming console so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major Improvements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvements in overall quality of console and gaming enhancements. People seem to forget it's still in the early stages of adaptation and these games are patched not developed for the console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent upgrade very needed to upgrade to pro for 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great console.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but I’d wait for the ps5 to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but happy kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for kids and they loved it. Princeton Best Buy staff were knowledgeable and it was easy to make decision to purchase this product. Would defiantly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro always good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is the one who uses this device, mainly, but I like the addition of a Blu-ray player for convenience. I plan to bump him off the machine at every available opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 pro is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming console. 1 terabyte space is enough for me to save all my games. So happy to finally find a PS Pro at Best Buy. I would recommend this to friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From a non gamer - great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really only bought this console to play Gran Turismo Sport, which was pulled a few days before it was to be released, and No Man's Sky. The console is great! I am a bit disappointed by the Sony ecosystem though. So many games have added "play", but you need to be connected to the PS network, which is a monthly fee. Also, the disc loader is surprisingly noisy compared to my Macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First PlayStation since PS2. Easy to work with good quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 a corporate raffle favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 PS4 consoles for raffle prize giveaways. These have been our most popular this year. Everyone that has won them so far has been extremely pleased. No complaints or negative feedback.

    I would recommend this to a friend